Tora Williams Email and Phone Number
Tora Williams work email
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Tora Williams personal email
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With a solid background in customer service and administrative support, my mission is to enhance patient experiences at Park Nicollet Health Services. My expertise in time management and problem resolution, honed over several years in customer-focused roles, aligns with Park Nicollet's commitment to excellence. My goal is to continue contributing to a culture of high-quality care by delivering efficient, empathetic service that meets the diverse needs of our community.In my current role as a Medical Receptionist III, I leverage my expertise in time management and teamwork to ensure smooth operations and high customer satisfaction. My previous position at Blue Cross and Blue Shield of Minnesota allowed me to refine my abilities in handling complex insurance inquiries and resolving billing issues, skills that now enable me to provide comprehensive support and guidance to patients and team members alike.
Park Nicollet Health Services
View- Website:
- parknicollet.com
- Employees:
- 4880
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Medical Receptionist IiiPark Nicollet Health Services Mar 2024 - PresentUnited States
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Customer Service RepresentativeBlue Cross And Blue Shield Of Minnesota Aug 2018 - Apr 2019Egan, MinnesotaVerified coverage of InsuranceAssisted members with medical/pharmacy benefits for in/out of network servicesReviewed and discussed billing claims and coding for servicesVerified Prior authorization for service Referred complaints/billing issues to correct departments Processed payments/went over monthly billing premiums with membersUpdated accounts with actions taken -
Customer Service RepresentativePearson Vue Mar 2017 - Nov 2017Bloomington, MinnesotaAssisted customers with scheduling appointments for testing for specific skills/positionsUpdated customer information and processed payments Rescheduling/Cancelled and processed refunds for testingAssisted with web access/troubleshootingAssisted with accommodations for clients who needed special services for testing Updated accounts with action taken -
Customer Support SpecialistSykes-Microsoft Xbox Aug 2016 - Jan 2017RemoteAssisted customers with troubleshooting methods for Xbox consoles via phone/chat Processed refunds/issued orders for repairs of consoles Assisted customer with locating troubleshooting methods online via emailsUpdated accounts with action taken
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Collections RepresentativeAt&T May 2014 - Jun 2016Performed collections on business accounts via phone/emailProcessed payments and setup payment arrangements on delinquent accountsProcessed reconciliations needed on accounts for possible billing issuesUpdated customer information Noted accounts of actions taken -
Customer Service RepresentativePark Nicollet Health Services Apr 2012 - May 20135050 Excelsior Blvd.Taking payments, verifying Insurance, assisting with getting insurance, requesting coding reviews, reviewing accounts for payment arrangements, assisting with financial assistance, going over billing and reviewing accounts to send or pull accounts from Outside collections.
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Customer Service SpecialistAt&T Jun 2006 - Jun 2011Greater Minneapolis-St. Paul AreaResolving Billing disputes,Issued adjustments/debits as needed to correct clients account due to billing errors.Negotiated problem solving with Sales Representatives and clients to identify areas of concerns and potential billing disputes.Processed orders to correct billing errors/contractual discrepancies.Processed account refunds for those with credits or transferred amounts to other company related accounts.Reviewed Universal Connectivity Charges tax documents to ensure they were filled out correctly,processed and distributed to representatives and other departments to ensure the forms were implemented and filed.Noted and updated accounts of actions taken on account database.
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Customer Service SpecialistAt&T 1997 - Jun 2011
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Collections RepresentativeAt&T May 1997 - Jun 2006Greater Minneapolis-St. Paul AreaPerformed collections on Global and Data Accounts.Worked closely with clients and sales representatives to ensure payments are made in a timely fashion.Negotiated payment arrangements/Processed paymentsRestricted/restored accountsInvestigated payment issues to ensure posting to correct account.Worked on special projects, such as late payment fees and high profile customers needing special handling.Accessed database and updated accounts of actions taken.
Tora Williams Skills
Tora Williams Education Details
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Business Administration And Management, General -
Accounting Clerk -
Business Technology
Frequently Asked Questions about Tora Williams
What company does Tora Williams work for?
Tora Williams works for Park Nicollet Health Services
What is Tora Williams's role at the current company?
Tora Williams's current role is Medical Receptionist III @ Park Nicollet Health Services | Business Administration, Customer Service.
What is Tora Williams's email address?
Tora Williams's email address is to****@****hoo.com
What schools did Tora Williams attend?
Tora Williams attended Albany Technical College, Minneapolis Community And Technical College, Albany Technical College.
What skills is Tora Williams known for?
Tora Williams has skills like Microsoft Applications, Skilled In Problem Resolutions And Customer Relations, Spreadsheets, Reconciliation, Accounts Receivable, Accounts Payable, Customer Service, Troubleshooting, Jd Edwards, Adjustments, Data Entry, Account Management.
Who are Tora Williams's colleagues?
Tora Williams's colleagues are Morgan Lucking, Jacquie Hawkinson, Ashley Barsody, Mary Frank, Jolene Schoenecker, Patricia Parker, Caroline Olson.
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TORA WILLIAMS
Ambulatory Operations Manager At Johns Hopkins All Children'S HospitalSt Petersburg, Fl
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