Torben Müller, Mba Email & Phone Number

North Rhine-Westphalia, Germany

Cologne Area, Germany

Assess and manage group business planning including budgeting, forecasting and performance reporting. Responsible for P&L and cash management of the Head office. Coordination of Head office annual report.• Developed and implemented new group performance reporting for the management and shareholders including (1) monthly ad-hoc flash report (highlights of the month) and (2) monthly performance reporting. The development included designing and defining Key Performance Indicators (KPIs). • Set up the group Transfer Pricing method. Established and aligned inter-company agreements and recharge process• Manage and further develop business financial planning process (budget planning). Designed and implemented new documents to increase communication of strategy and vision. .

London, United Kingdom

- Managed European wide commercial strategic relationships with industry leading manufacturers. - Managed & developed as primary contact person the strategic relationships of an international manufacturers’ portfolio. - Negotiated & implemented the inventory and channel financing solutions with manufacturers by coordinating internal teams (Credit Risk, Pricing, Legal, Country Sales, IT, Operations).- Expanded the partnership of a strategic customer in new countries

London, Großbritannien

Managed commercial strategy & business development projects on behalf of the senior management to grow relationships and business.• Analysed & developed a go-to-market business case for a new finance product to grow volumes (including operational strategy, legal & credit risk requirements, pricing model, financial model for market opportunity sizing, market entry strategy, competitor analysis,). • Managed and developed the relationship of a strategic customer and implemented the expansion of the partnership in new countries, which resulted in growth in sales.

London, United Kingdom

Managed commercial strategy & business development projects on behalf of the senior management. • Distribution Finance, Europe(1) Set up the sales strategy by planning target market & customer segmentation for the new established business development team, working closely with the Head of New Customer Development.(2) Led all the phases (processes, documents, IT-Systems) of the implementation of a new finance ‘rental’ product in Europe for strategic customers.(3) Redesigned & implemented sales processes for new customer acquisition, resulting in reduction in selling time.(4) Developed a methodology to track the progress & success of the roll-out of new customers (including account plan and on-going analysis), resulting in higher customer satisfaction. • Leasing, Europe (1) Analysed business expansion cases & executed a strategy to increase Fleet volumes (including financial model for market opportunity sizing & forecasting, market entry strategy, market drivers, competitor analysis, customer value proposition) in three European countries. (2) Assessed & developed a business plan (including building financial model for the business plan forecast) for a new product implementation among four European Countries & launched with two supplier pilots.• Equipment Finance, Europe (1) Analysed & developed go-to-market strategies for new markets, which are now set in place. (2) Developed & rolled out a client meeting strategy which improved sales effectiveness of sales managers. (3) Set up joint strategic approach for partnership with Apple Enterprise in Germany & designed, created & rolled-out customer value proposition.• Experienced Commercial Leadership Programme (ECLP)Graduated from the Experienced Commercial Leadership Programme (ECLP) ,a training to develop MBAs in business development and strategy roles in General Electric.

Manchester, Großbritannien

London, United Kingdom

Led two strategic projects in the Securities & Fund Services. • Analysed and documented one FX account process related to a major client. Developed recommendations leading to efficiency improvements. • Assessed the impact of new regulations that effect clients and require changes in Citi products, made recommendations regarding Citi solutions and discussed them with product managers.

Frankfurt Am Main Und Umgebung, Deutschland

Led strategic projects on behalf of the COO. Liaised with Heads of departments and Directors to undertake the strategic optimisation of administration and sales management processes. • Identified and analysed problem areas of an interest adjustment process. Developed an automated process which resulted in significant time savings for 400 Relationship Managers. • Restructured, coordinated and implemented an account opening process, by installing an Intranet page and a new Competence Centre. Both resulted in a more efficient way to complete new and existing account documentation, while increasing customer satisfaction. • Implemented mandatory “Know your Client” requirements in CIB. Established transparency around these responsibilities worldwide. Suggested coordinating sales and origination activities and assigning specific roles.

Hamburg Und Umgebung, Deutschland

• Managed a portfolio of 30 national and international companies each with a sales volume between €20M and €150M. Acted as the initial point of contact for Company Board’s and Treasury departments regarding bank products. • Negotiated conditions for banking transactions by coordinating product sales with the product areas, and establishing credit strategies with the Credit Risk Department.• Authorised long and short term credits in collaboration with the Credit Risk Department. • Acquired and developed new client relationships by analysing the market and ensuring to fulfil clients’ needs • Led and coordinated a group of product managers that generated significant revenues through global transaction and investment banking product sales, in co-operation with product experts.

Hamburg Area, Germany

• Acted as a tutor for several finance courses for students in their 2nd year of studies.• Student advisor for examination and coursework preparation.

Hamburg Area, Germany

• Issued and processed standardised security contracts by evaluating securities for loans.• Reported and analysed corporate clients’ current inventories, listed as securities in the bank.

Hamburg Area, Germany

• Full-time rotational programme.

Master Of Business Administration (Mba), Business Administration And Management, General, Degree Classification: Distinction (Gpa: 71.6)

Activities and Societies: Banking and Finance Society: Vice-President Consulting Society: Member Selected MBA Ambassador: Working.

Master Of Business Administration (Mba), Business Administration And Management, General

Exchange Student: 4 month placement awarded through competitive selection

Bachelor Of Arts (Ba), Business Management, Final Grade: 1,5 (Equivalent First Class)

Activities and Societies: Tutor of finance courses

Bachelor Of Arts (Ba), Business Management

Exchange Student: : 2 semester placement awarded through competitive selection

Certificate, Business Strategy: Achieving Competitive Advantage

Certificate covered the following courses: - Competitive Advantage and Profitability; - Strategic Positioning in Markets; - The Strategy.

Certificate Programme In Business Strategy: Achieving Competitive Advantage, Business Strategy, Pass

Certificate covered the following courses: Competitive Advantage and Profitability; Strategic Positioning in Markets; The Strategy.