Torger Wuellner Email & Phone Number

New York, Ny, Us

- Successfully led the post-acquisition integration of Triad Interactive into McGraw Hill, ensuring a seamless transition and retaining key talent.- Leveraged technical expertise to lead global engineering teams and collaborated effectively with cross-functional teams to drive innovation and achieve business objectives.-Empowered multi-functional teams to deliver innovative products, execute on roadmaps, and exceed user engagement goals, leading to multiple years of growth.-Developed a comprehensive program management framework that was successfully adopted by teams company-wide.- Leveraged technical expertise to execute a migration and modernization of our technology hosting infrastructure to a multi-cloud environment, driving improved performance and cost efficiency.- Created a new product line of self-paced courses for Microsoft Office skills, providing learners with a convenient and affordable way to upskill and earn digital credentials.

Washington, Dc, Us

I was a Senior Leader and Director of Engineering & Technical Product Management for Triad Interactive where I lead platform development of SIMnet. Throughout my career at Triad, I had a range of responsibilities including software development, product management, hiring and team building, conference presentations, and client relationship management.I directed the full software development life cycle and technical product requirements for web-based learning products. Lead technical requirements, design, implementation, and integration of overall system platform. Partnered with McGraw HIll Portfolio Management, Marketing, and Product Management teams to deliver SIMnet, McGraw Hill's market leading solution for Computer Information Technology courses.Objectives:• Lead seller-side technical due dilligence for the McGraw Hill acquisition.• Designed, developed, and implemented a multi-tiered digital credentialing initiative.• Leveraged Rackspace, AWS, Azure and other cloud services for hosting and continuous integration.• Expanded portfolio of Learning Management Systems (LMS) integration features.• Lead the integration of customer feedback into the product roadmap and long-term planning.• Provided leadership and product vision to engineers in developing tools, features, and developer efficiency.• Provided market leading customer support experience.Responsibilities:• Directed all platform development and database operations.• Directed product management.• Managed in-house support team and process.• Managed all hosting platforms and vendors.• Created and mantained platform development budgets and schedules.• Hiring manager for for engineering and development roles.• Managed team of 11 engineers, DBAs, and support personnel (5 direct, 6 in-direct).• Maintained relationships with partners, customers, and end users.• Supported sales and customer experience efforts.• Applied continious integration and delivery methodologies througout the organization.

Washington, Dc, Us

Managed a platform team with Agile methodologies consisting of: database administrators, web developers, mid-tier developers, content specialists, and 3rd-tier technical support agents. The Platform team was responsible for developing, deploying, maintaining, and providing third-tier technical support for leading web-based products for McGraw Hill: SIMnet Online, Gregg College Keyboarding & Document Processing, Eide Skillbuilding, and ISAK Keyboarding.Key Objectives:* Partnered with sales, marketing & brand managers at McGraw-Hill to provide product vision and translate requirements into deliverables.* Served as hiring manager.* Consulted executive team on day-to-day business operations.* Successfully launched product re-design resulting in being first to market and a 150% increase in users.* Developed RESTful API layer in .net 4.5.Key Accomplishments:* Grew user base by over 150%* Received a CODiE Award for Best Instructional Solution* McGraw Hill Product Team of the Year* 2x McGraw Hill Product of the Year

Washington, Dc, Us

Managed team of software engineers to develop, deploy, maintain, and provide third-tier technical support of leading web-based products for McGraw Hill: SIMnet Online, Gregg College Keyboarding & Document Processing (GDP), Eide Skillbuilding, and ISAK Keyboarding.Key Objectives:* Conducted market research & participated in focus groups to identify product development priorities.* Worked with key customers to ensure high level of support & product offerings.* Developed product roadmaps.* Supported sales & implementation process.* Successfully scaled product architecture to handle an increase of 10x the user load.* Lead 3rd party integration with Blackboard Learn and McGraw Hill Campus for single-sign-on.* Participated in RFP process for new product development projects.* Developed integrated ecommerce platform.

Washington, Dc, Us

Designed, developed, and programmed the SIMnet Online learning management system for McGraw Hill. This project provided a complete solution for an enterprise .NET web application with Oracle database. Implemented solution with ASP.NET WebForms, Oracle ODP.NET, Telerik control toolkit, stored procedures, and custom controls for the presentation layer and custom classes for the data access layer. Designed, programmed and supported .jsp enterprise web application with Oracle. Managed technical installation of proprietary Blackboard Building Blocks and WebCT PowerLinks for multiple clients.

Washington, Dc, Us

Assisted development of web based software. Developed and retrofitted Oracle Database data model and schema's. Implemented solutions for programmatic challenges. Managed and optimized Windows Server 2003 production servers. Monitored server resource utilization. Provided 3rd tier technical support direct to customers. Troubleshot client network connectivity and database integrity. Developed testing plans. Performed quality assurance. \Managed account information. Performed maintenance and upgrades using ASP for legacy systems. Designed, installed, maintained Microsoft Small Business Server network.

Madison, Wi, Us

At the University of Wisconsin - Madison Social Sciences Coop I trained new Lab Administrators in Standard Operating Procedure. Interacted with graduate students and professors to solve computing issues within two micro-computing laboratories. Maintained and wrote Print Administrator Standard Operating Procedures (SOP). Developed reporting tools and programs to streamline and enhance printer maintenance, system performance, and cost control. Monitor UNIX / NT print queues and maintain system processes. Preserve printer functionality and perform maintenance. Monitor computer lab & assist graduate students.

Managed published website news database. Designed new product website and content. Programmed company website in PHP to use Content Delivery Network. Designed web matrix interface in HTML to streamline intranet data access. Conducted internal audit of Microsoft based servers with Remedy, resulting in full compliance with industry licensing standards. Created Microsoft Service Provider License Agreement (SPLA) training for Sales Team. Recommended products through executive summaries. Received project management training. Developed pricing structure and user interface of custom pricing calculators. Performed data maintenance for Customer Relationship Management provider integration.

Richfield, Minnesota, Us

Installed and configured software, hardware components, and peripherals. Researched & evaluated technology products and solutions. Trained new technicians in SOP norms and work prioritization skills. Diagnosed faulty computer systems to develop solutions to a variety of commonly encountered technical difficulties.

Bs Computer Sciences, Systems Engineering, Database Management Systems

Education record