Scheduling pick up and delivery for freight and drage. Handle day to day office duties. Manage accounts receivables and payables.

− Logistics Operations− AR/AP Management & Reconciliation − Payroll processing for small business− Proficiency in QuickBooks− Vendor & Carrier Relationship Management

Auditing therapy charts to meet CSM guidelines. Calling patients to schedule as well as running their insurance information. Getting authorization for Worker’s Comp patients. Contacting physician’s offices if codes are not passable for therapy.

Calling and scheduling patients. Running insurance benefits. Keeping track of authorizations and seeking additional authorization if needed. Office duties such as answering phones and faxing. Keep up with the therapists schedules and blocking off accordingly.

-Research insurance denials by using insurance websites, calls to insurance and/or referring physician's office, and/or appealing denials before sending bill to patient.-Follow up with insurance on appeals and/or claims there has been no response to by using insurance websites or calls to insurance companies.-Enter payments from patients and insurance companies.-Follow up on older accounts that are waiting on a response from insurance by using insurance websites and/or calling insurance companies.-Advanced skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook).-Efficient typing with 50+ words per minute. -Knowledge of programs such as Gateway, IDX, Centricity, Freedom, Freedom Workflow, and Internet Explorer.

-Resolved customer inquiries on lost orders by offering free products while we search for customer's orders.-Tracked customer's orders for the customer and/or vendor to give an estimated date of delivery.-Followed up on problem orders for vendors and/or customers by remaking order, verifying order is correct, and then rushing order directly to customer's home.-Filled supply orders for vendors.-Knowledge of programs such as Interaction Client, VIP, and FujiFilm ToolKit.