Torian Mcknight Email & Phone Number

Pasadena, CA, US

Led a high-performing team, achieving a 25% increase in sales revenue through cross-selling credit union products and services during member interactions. Implemented credit union standards for product sales and services, ensuring accuracy and adherence to policies while delivering exceptional customer service.

Brooklyn, New York, United States

Managed executive schedules and implemented efficient organizational systems, enhancing productivity and client satisfaction.Played a key role in developing successful social media campaigns, contributing to a 20% increase in brand awareness and customer engagement.

Brooklyn, New York, United States

• Developed social media strategies to increase brand awareness and website traffic.
• Increased viewership both on social media platforms and on clients website withthought provoking content.
• Launched and managed social media presence on Instagram, Tik-Tok, Snapchat,Google +, and yelp to build a community of followers.

UCLA

Implemented a strategic cross-selling approach, resulting in a 20% increase in credit and service sales.Developed and delivered comprehensive training programs for customer service representatives, ensuring consistent high-quality service.

Burbank, California, United States

Managed loan applications, collaborated with credit analysts, and ensured seamless communication with clients for loan funding.Received recognition as a Top Performer for closing the highest number of loans, demonstrating expertise in financial analysis and customer needs assessment.

United States

Created and maintained a robust business banking sales pipeline through strategic prospecting and business development techniques.Successfully managed a team of sales associates, overseeing transactions up to 75K, and nurtured strong customer relationships.