Tori Chavez Email & Phone Number

Santa Rosa, Ca, Us

Rohnert Park, Ca, Us

Experienced in planning, organizing, and executing diverse administrative and technical duties to support IT project goals. Proven ability to develop schedules and status reports while interpreting complex policies to streamline processes. Skilled in coordinating project tasks and resources, utilizing project management tools, and collaborating with cross-functional teams to drive process improvements. Adept at conducting post-implementation reviews, which include surveys and lessons learned presentations. Strong communicator with a focus on meeting deadlines ina fast-paced environment.▪ High Risk Workstation Project, led a project to enhance data security at SSU by tracking systems,workstations, and users with access to high-risk information. Developed and implemented six newprocesses to meet security audit requirements. Created a comprehensive communication plan, projectcharter, and work plan. Coordinated & scheduled meetings for IT team members. Facilitated discussionsand strategic planning sessions to drive task completion and ensure project alignment.▪ Multi-Factor Authentication project, a secure login method requiring multiple verification factors toconfirm user identity. Developed the project charter, work plan, and communication plan. Scheduled andfacilitated meetings for all team members to ensure alignment and progress.

Rohnert Park, Ca, Us

Works in People Soft Systems and Common Financial Systems primarily in the testing databases to test student finance processes, troubleshoot user issues and to setup new functionality. Once tested, this is adjusted/setup in our live production database. Coordinate and document all user issues and work with the Chancellor’s office to find a solution. Assists writing query reports. Assist with security requests in Common Financial System.  Payment Plan Project: My roles for this project are IT Lead and Project Coordinator. I put together a video presentation of what this new functionality would look like. Once the project was approved to move forward by the Director of Student Finance and Director of Seawolf Services, I put together a work plan to identify the steps needing to be taken and deadline dates in order to have the project be successful and finish in time.  Common Financial System Upgrade: Assisted the Director of Finance by troubleshooting all testing issues that came up for the users. Coordinated and worked with the Chancellor’s office during the upgrade.

Rohnert Park, Ca, Us

Manages and coordinates work requests with sales, production and shipping for large commercial buildings. Manages client communication regarding schedule, payment and confirming window sizes. Responsible for tracking Inventory and putting together quotations for all salesman. Accounting responsibilities using Quickbooks include placing purchase orders, creating invoices and accounts receivables. Manages and maintains the manufacturing facility while working independently, conducts phone & in-person interviews and safety inspections. Establishes efficient business processes and implements procedures for SerraLux’s manufacturing location.  Managed employees and subcontractors during a business relocation and set up the manufacturing facility for SerraLux. This included sealing the floors and creating a “clean room” for our production facility. In addition to setting up the facility, negotiated terms/costs with international and domestic shipping carriers and packaging vendors.  Set up & manage the company’s server. This includes server maintenance, setting up remote users on a virtual desktop and setting up/transferring all accounting software.  Tasked with creating a workbook that would encompass sales, production and shipping information that could automatically populate across various platforms. This workbook is used domestically and Internationally. Using Excel; Implemented an internal order form for our sales team. This gave them the ability to order samples and request quotations from the manufacturing facility. Using the excel workbook; upon quote approval, the order fulfilment paperwork is generated automatically. This included a work order, part calculation sheet, drawing, packing list and labels that were prepared for production. Using the excel workbook and an import software, information would automatically populate into Quickbooks; creating a streamlined process for our shipping department to follow.

Mill Valley, Ca, Us

Manage and coordinate work requests for seven small projects (Under $100,000). Manage, compile and Issue each client’s monthly statement. Manage Subcontractors monthly billings. Manage, and issue contracts and change orders to subcontractors and maintain current insurance certificates. Establish efficient processes and implement procedures for the Service Department. Created an electronic format to track and streamline all current small projects.  Using google docs; implemented a daily work report procedure for all workers. This gives the office the ability to track hours and description of the work that has been completed on each job.  Using DocuSign; implemented a weekly safety meeting process for workers giving strict adherence to state law. Using Gmail; constructed an automated communication line between the Service Project Manager and twenty Project Assistants.

Santa Rosa, California, Us

Managed and coordinate building maintenance repairs/ services for multiple properties. Assist with the coordinating and planning of the CEO’s conferences and retreats. Performed accounting responsibilities using Quickbooks which included credit cards entries, refund processing, Accounts receivable, Accounts payable, deposits and reconciliations.  Managed and coordinated vendors and employees during a business relocation and the warehouse expansion and re-location. Both projects finished on time and under budget. Coordinate travel arrangements and schedule with short lead times for CEO’s extensive travel schedule to multiple countries.  Manage and confirm all travel arrangements for 10+ employees. Event planning and execution for all company events/retreats.

Managed and coordinated 30-40 jobs a month with fabrication facility, template makers and Installers. Supervised a team and daily schedule of fifteen employees and updated clients on the status of their project. Managed the small business office duties, including answering phones, A/R billing, filing, and Interviewing and assisting in employee recruitment.  Served as the main coordinator for a mid-size construction project ($100,000). This included locating the material, coordinating with the general contractor a timeline for measurements, fabrication and install dates. Kept the general contractor informed during and after the project; resolved issues that came up in the process.  Assisted in the estimate & design process of client’s kitchen/bath project.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Associate'S Degree, Social And Behavioral Sciences