Tori Fugate Email & Phone Number

As the Director of Communications for Shelter Animals Count, I lead creative strategies and multi-channel communications efforts to advance the organization's mission as being the trusted source for collecting and sharing credible and accessible data to positively impact animals and communities. My role bridges the gap between data analysis and storytelling, ensuring our impact is communicated effectively to a diverse range of stakeholders in the animal welfare industry and beyond.

Kansas City, Mo

- Manages all marketing, advertising, social media, media/public relations for KC Pet Project as well as Kansas City Campus for Animal Care (KCCAC) events - Works alongside Development Team on fundraising initiatives, grants, direct mail and donor appeals, and events.- Promotes pets and KC Pet Project stories on television, radio, and other media for adoption- Oversees retail and coffee operations at the campus as well as satellite adoption centers- Plans, coordinates, and executes events at KCCAC designed to raise funds and/or awareness about the organization or promote humane education in the community- Handles all social media for the shelter including Facebook, Twitter, Instagram, TikTok, and YouTube- Coordinates content and updates for the KC Pet Project website and other shelter-related websites- Design team of Kansas City Campus for Animal Care- Creates and develops new programs for the shelter- Supports all departments, programs, and services of the organization

Kansas City, Missouri Area

Help organize and implement events such as Kansas City Restaurant Week, Hospitality Day at the K, the Greater Kansas City Restaurant Association Inaugural Ball, and other related eventsMaintain and update database of membership, rosters and mailing listsAttend chapter meetings, transcribe and distribute minutes as directedCompose and generate written communications, reports, memos and other literatureRespond to member requests for information and assistanceCoordinate and prepare monthly chapter mailings

Managed closing staff on floor and in the stock room and officeAuthorized all returns, refunds, and manager callsAssisted Manager-On-Duty with all closing responsibilities Keyed all inventory for the store on a weekly basis

Sold merchandise throughout the store providing excellent customer serviceWorked as a team to maintain consistent coverage of the sales floorHelped the design team at scheduled times

Resolved customer issues and answered questions by phone and e-mailBalanced the daily intake of all monies that came through the ticket officeHandled and responded to all of the Chiefs e-mails Managed the ticket office during games and special eventsCorresponded with season ticket holders on a daily basisSold tickets for single game events at Arrowhead StadiumWorked with other departments on a daily basis

Active in starting the Customer Relations Department Organized and participated in the Secret Shopper programDeveloped the Chiefs Season and Game Day Fan GuidesOrganized the Chiefs License Plate programConducted primary and secondary research of customer relations in sportsHandled customer concerns and questions on a daily basisPlanned events and promotions for sponsors

Sold individual, group, and season tickets in person and by phoneOrganized all tours of the stadiumCreated, developed, and maintained the Springfield Cardinals MySpace pageCollaborated with corporate sponsorsRan the scoreboard and message boardPerformed the National Anthem and God Bless America at several games