Tori K. Email & Phone Number

Noble, OK, US

Remote

Moore, OK

• As a CSS for At Home, I am responsible for:
• Instructing and managing associates in conditioning their assigned areas to the satisfaction of leadership.
• Assisting associates and customers alike in finding requested items and resolving disputes to the satisfaction of all parties involved.
• Ensuring evening store operations are completed in a timely manner.
• Encouraging and coaching associates to meet our email and credit card sign up goals.
• Reporting the successes and shortcomings of the night crew's closing tasks.

Colorado Springs, Colorado, United States

• As a Brand Strategist at WishingUWell, I was responsible for:
• Optimizing all varied Amazon listings within their variation (a drop down menu linking similar products) by ensuring the correct and thorough information was included and the links operated as instructed.
• Creating sales success and failure reports for our brand clientele accurately and on time each month.
• Supporting the optimization team's efforts to create quality content for each of our contracted Amazon listings.

Colorado Springs, Colorado, United States

• As a Brand and Purchasing Specialist for WishingUWell, I was responsible for:
• Predicting, creating, and communicating new product orders to our brand clientele.
• Pitching our services to leads (potential new brand clients) and negotiating contract terms.
• Contacting competing third party sellers and informing them of their infraction to the contracts we held with the brands as well as tracking our progress in removing such violators.
• Assessing the potential profit margin for current and future product contracts.

Colorado Springs, Colorado, United States

• As the Assistant Warehouse Manager for WishingUWell, I was responsible for:
• Guiding a team of up to 15 associates in their daily tasks and encouraging them to achieve our standard of work in a timely manner.
• Receiving, assessing, and processing large shipments of inventory.
• Creating, organizing, and maintaining a documentation system for hard copies and digital copies of shipping and receiving paperwork using a filing system and excel spreadsheets.
• Working with the warehouse manager on daily operations, goal setting, quality assurance, and hiring associates.
• Operating an electric forklift to on and offload pallets from trucks.

Colorado Springs, Colorado, United States

• As a Warehouse Associate at WishingUWell, I was responsible for:
• Processing and repackaging high volume inventory in a timely manner.
• Organizing products on pallets and prepping them for shipping.
• Maintaining a tidy work space and coworker relations.
• Picking and packing customer online orders accurately, labeling them for shipment, and maintaining our orders records.

Colorado Springs, Colorado, United States

• As a Customer Service Representative at Xerox, I was responsible for:
• Communicating information to customers in a friendly manner.
• Responding to inquiries to the satisfaction of the customer.
• Directing the customer to the correct department for the most efficient and accurate help.

Colorado Springs, Colorado, United States

• As a Customer Service Representative at JoAnn Fabric and Craft Store, I was responsible for:
• Taking payment for customer purchases.
• Handling customer products with care and bagging them for carry out.
• Maintaining a clean and uncluttered workspace.
• Processing customer returns and exchanges.
• Expressing gratitude to our customers in a positive and bright way, remembering to invite them back.

Associate Of Science - As, Business/Commerce, General

Business, Management, Marketing, And Related Support Services

High School Diploma