Md Torikul Islam Email and Phone Number
Results-oriented professional with broad exposure in the communication industry having expertise in customer service, management, and business growth. I am seeking a dynamic role to utilize my experience in any relevant field. Excited to strategically contribute towards organizational objectives, ensuring the harmonious coexistence of business growth, and service excellence while enhancing customer experiences.Skilled in:* Customer Service* Verbal and Written Communication* Problem Solving* Proactive* Retail Sales* Adaptability* Empathy* Time management* CRM System* Leadership* Organizational* Account ManagementLanguages:English : AdvancedHindi.
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ExecutiveBangladesh Garment Buying House Association -Bgba Sep 2024 - PresentDhaka, Bangladesh
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Operation/Admin ExecutiveR T S Events Msmagement Feb 2022 - May 2024Dubai, UaeCreate and implement strategies for company growth and revenue expansion.• Negotiate contract terms, pricing, and service agreements with clients to ensure mutually beneficial outcomes.• Set and achieve sales targets aligned with company growth.
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Customer Relationship ExecutiveBiswas Engineering Jan 2017 - Sep 2021Dhaka, BangladeshJob Accomplishments : • Grew new customer accounts by 15% through excellent customer service and effective sales techniques.• Built and maintained profitable relationships with key customers through verbal and written communication.• Resolved customer complaints by 22% through effective communication.• Expanded the customer base by upselling and cross-selling, resulting in 20% sales growth.
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Community Engagement OfficerNestlé May 2016 - Dec 2016Dhaka, BangladeshJob Accomplishments :• Maintained a variety of community relations activities, increasing their customer base by 11%.• Created marketing content for social media, increasing customer engagement by 9%.• Oversaw marketing campaigns and identified potential areas growth. -
Customer Service RepresentativeBanglalink ( Orascom Telecom Bangladesh Ltd) Oct 2011 - Mar 2016Dhaka, BangladeshJob Accomplishments : • Answered more than 250 calls on a daily basis, creating customer database of eight on an average.• Reduced customer complaints by 25% through resolving and escalating.• Developed and maintained effective customer service that resulted in 25% customer retention.• Handled all conflicting customer effectively, achieving 95% of customer satisfaction.
Md Torikul Islam Education Details
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National University, Dhaka, BangladeshManagement
Frequently Asked Questions about Md Torikul Islam
What company does Md Torikul Islam work for?
Md Torikul Islam works for Bangladesh Garment Buying House Association -Bgba
What is Md Torikul Islam's role at the current company?
Md Torikul Islam's current role is Executive | BGBA.
What schools did Md Torikul Islam attend?
Md Torikul Islam attended National University, Dhaka, Bangladesh.
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Md.Torikul Islam
"Professional Digital Marketer | Facebook Ads Specialist | Social Media Growth Strategist"Mirpur -
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