Md Torikul Islam Email & Phone Number

Dhaka, Bangladesh

Dubai, Uae

Create and implement strategies for company growth and revenue expansion.• Negotiate contract terms, pricing, and service agreements with clients to ensure mutually beneficial outcomes.• Set and achieve sales targets aligned with company growth.

Dhaka, Bangladesh

Job Accomplishments : • Grew new customer accounts by 15% through excellent customer service and effective sales techniques.• Built and maintained profitable relationships with key customers through verbal and written communication.• Resolved customer complaints by 22% through effective communication.• Expanded the customer base by upselling and cross-selling, resulting in 20% sales growth.

Dhaka, Bangladesh

Job Accomplishments :• Maintained a variety of community relations activities, increasing their customer base by 11%.• Created marketing content for social media, increasing customer engagement by 9%.• Oversaw marketing campaigns and identified potential areas growth.

Dhaka, Bangladesh

Job Accomplishments : • Answered more than 250 calls on a daily basis, creating customer database of eight on an average.• Reduced customer complaints by 25% through resolving and escalating.• Developed and maintained effective customer service that resulted in 25% customer retention.• Handled all conflicting customer effectively, achieving 95% of customer satisfaction.