Tori London Email & Phone Number

Washington, Dc, Us

Bethesda, Maryland, United States

Collaborate with stakeholders to work closely with department heads, HR, and other stakeholders to ensure training initiatives support organizational objectives and employee development.Track and report progress by monitoring and reporting on training activities, participation, and outcomes to senior management, providing insights and recommendations for future initiatives.Holds strategic meetings with various stakeholders to develop and implement initiatives aimed at increasing training program enrollments.Evaluates training effectiveness by measuring the impact of training programs through feedback, assessments, and performance metrics, and makes necessary adjustments for continuous improvement.Coordinate On-Site Needs by ensuring all logistical aspects of on-site training sessions are managed, including ordering and organizing materials, food, setting up technical requirements and necessary equipment.

Washington, District Of Columbia, United States

-Designed Learning content including e-learning materials for instruction and assessment using LMS for 50+ participants.-Streamlined tools for data analysis tools to track areas of growth, e ffectiveness and plan for next steps-Experienced in facilitating daily instruction and training, both virtually and in person, to 25+ participants using LMS, learning strategies and best practices.-Conducted and created in-depth needs assessments across multiple departments, identifying specific learning gaps and development opportunities among participants.-Collaborated closely with colleagues and stakeholders to identify areas of improvement, develop action plans, and implement strategies for enhancing the overall learning outcome.-Provided personalized feedback and constructive coaching to help improve and achieve learning goals for 20+ participants.

Charlotte, North Carolina, United States

-Demonstrated expertise in Apple products, software, and services, providing personalized guidance and support to customers on a range of technical issues and concerns.-Utilized e ffective problem-solving and troubleshooting skills to diagnose and resolve technical issues and provide recommendations for hardware and software upgrades and repairs.-Conducted workshops and training sessions for customers on various Apple products and software, demonstrating a deep understanding of Apple technologies and their application in various industries and contexts.-Built strong customer relationships and demonstrated exceptional customer service, e ffectively communicating with customers to identify their needs and provide tailored solutions to meet those needs.-Consistently met and exceeded sales goals and targets, utilizing a consultative sales approach to identify opportunities for upselling and cross-selling Apple products and services.-Maintained a high level of product knowledge and stayed current with Apple technologies, updates, and trends, utilizing this knowledge to enhance the customer experience and provide e ective support and

Charlotte, North Carolina, United States

-Trained and supported 6+ participants in utilizing LMS to deliver content, track progress and analyze performance.-Created an effective curriculum for 60+ participants by using Backward Design, weekly data analysis and progress monitoring resulting in an 110% increase in learning goals within an 8 month span.-Designed and executed dynamic and engaging learning programs catering to diverse learning styles, including visual, auditory, kinesthetic, and more, utilizing a blend of in-person, online, and pre-recorded modalities to maximize knowledge retention and skill acquisition for 60+ participants.

Bachelor Of Education - Bed, Elementary Education And Teaching

Bachelor'S Degree, Elementary Education And Teaching