Torin Jensen Email & Phone Number

Sandy, Utah, United States

Salt Lake City, Utah

United States

• Manage the enrollment and compliance of 1800 + vendor accounts in ReposiTrak• Understand and explain how features within the ReposiTrak platform relate to customer needs• Build trusted relationships with customers to generate proper levels of adoption, ensure compliance and ease of mind• Handle over 1,000 accounts• Constantly assess “health checks” for customers to drive satisfaction, adoption, and retention• Seamlessly handle escalations and work across teams to resolve issues• Help drive adoption and maintain top accounts

American Fork, Utah

• Sourced, sold, coordinated, and tracked and traced up to 250 loads per month, totaling an average revenue of $163,813.65 per month.• Selected by VP of Operations to join new Strategic Sourcing Team which was tasked with building and sustaining new customer lanes and improve profitability of specific existing, underperforming lanes.• Negotiated rates with carriers that were fair to carrier and produced high margin opportunities for Apex.• Developed long term, profitable relationships with multiple carriers, and shipping facilities, which increased the carriers business, met our customer’s needs and timetables, and generated more margin dollars.

Maui, Hawaii

•Help clients choose the best excursion for their abilities and skill levels. • Schedule all reservations through A3H reservations system. Answer phones, check in- check out of all boat passengers.• Handle excursion sales of all foot traffic in harbor area.

• Helped clients find providers with-in their network• Processed insurance claim• Provided health care information in regards to their plan coverage• Helped providers check status of insurance claims• Managed all incoming and outgoing Rx vendor files• Audited vendors accounts

• Responsible for scheduling, training my associates, payroll, inventory control • Helped customers find what they are looking for and answer any questions they might have • Stocking, planograms, and tagging products. • Researched each product offered to be able to provide basic technical support to customers • Helped customers find the right wireless phone and phone plan that is the right fit for them.

• Responsible for the training of my team and re-qualifing potential candidates to come aboard our coaching and mentoring programs that were offered at different investment levels • Phone and email skills • Commission-only based • Extensive customer service and sales skills • Had to be able to follow through and multitask in order to build relationships and close sales