Tori Norman Email & Phone Number

Columbia, South Carolina Area

www.monogrammoments.com ⋅ Create, Draw, & Design original artwork that is sold digitally ⋅ Created & Designed Monogram Moments' Shopify Website, using apps such as Amazon AWS and SendOwl⋅ Facilitate conversations and grow relationships in Monogram Moments' Facebook group⋅ Work in Procreate, Photoshop, and Canva to create quality, high resolution .png files⋅ Print personalized ink jet transfers for customers⋅ Create custom SVGs and other projects using Silhouette Cameo and Silhouette Design Studio⋅ Manage Shopify Store and Etsy store regularly⋅ Create blogs, Pinterest boards, and other social media campaigns for advertising

Columbia, South Carolina Area

⋅ Assists in highly confidential manner with respect to administrative and local human resource functions⋅ Makes recommendations on capital expenditures and assists in compliance with Capital Expense budget⋅ Handles vendor invoices, expenses, and attorney memberships and dues⋅ Plans and coordinates office parties and gatherings⋅ Heads up new hire orientation, equipment needs, and training schedule⋅ Writes and publishes articles about events in the office on Firm Internal Website⋅ Assists with space planning and furniture procurement⋅ Serves as the go-to for office or staff inquiries or conflicts

Columbia, South Carolina Area

⋅ Prepared, reviewed, and sent invoices to client ⋅ Prepared and reviewed prebills for attorneys⋅ Invoiced client using Aderant/CMS/Ariba⋅ Maintained and utilized excel spreadsheets to keep track of billing in real time⋅ Forecasted billing milestones for client to help with client's monthly budget⋅ Daily correspondence via email with client⋅ Multi-tasked in a fast paced environment, work under pressure and balance multiple competing priorities⋅ Researched and answered billing questions for attorneys, secretaries and clients

Columbia, South Carolina

⋅ Created an efficient way to open new files that is currently being used firm-wide⋅ Maintained correspondence and document records to clients as part of the regional team’s project management⋅ Managed multiple Excel spreadsheets to track and organize legal files in order to give clients real time reports of a project’s status⋅ Drafted cover letters and reviewed legal documents to make sure legal terms comply⋅ Prioritized work flow to ensure all client’s project deadlines are met⋅ Responsible for accounts payable duties and travel coordination

Analytic⋅ Formatted, generated, and evaluated Analytic Reports that were presented to clients ⋅ Evaluated multiple nonprofits’ social media presence and suggested ideas to increase their presenceResearch⋅ Researched existing accounts who wanted further implementation of marketing services⋅ Investigated new business prospects to identify company background, marketing opportunities/issues, consumer demographics, and evaluated the competitive landscapeCreative⋅ Wrote creative briefs for clients⋅ Brainstormed creative promotions, pitches, and marketing ideas for new and existing clients including health care, agricultural, and B2B companies⋅ Prepared internal site maps to aid in the creation and design of a client’s websiteAdministrative⋅ Assisted in organizing talent for press appearances⋅ Attended meetings with account executives, media planners, and clients to draft timelines for branding campaigns⋅ Organized, recorded, and reported

⋅ Performed general administrative duties including, but not limited to, filing, faxing, scheduling, photocopying, collating, data input and assisting⋅ Greeted clients and answered phone calls with a courteous, professional manner ⋅ Facilitated new processes to make work flow more efficient and effective by minimizing unnecessary tasks

Columbia, Sc

⋅ Ran weekly payroll using Quickbooks for 10-15 employees⋅ Wrote and entered checks into the company register using Quickbooks⋅ Entered deposits on a monthly basis into the company register using Quickbooks

⋅ Facilitated tutoring sessions for two University of South Carolina math students, who were successful at the end of the semester⋅ Explained and communicated concepts clearly until their understanding improved

• Demonstrated excellent team work skills by working well with others and assisting my co- workers when needed• Strengthened customer satisfaction to foster future business by assisting customers in selecting and purchasing items