Tori Peraza Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Minnesota

Provide Leadership and guidance to 4 junior techniciansDocument, analyze, and report service desk issues and statistics.Data validation and error correction for asset inventory.Provide tier three support for Windows, Office, Acrobat, Citrix,SharePoint, ITVs, and other software and hardware● Monitor, and report the impact of technological developments, toprovide resolutions to incidents and problemsProvide project management for technology changesHelped create and… Show more Provide Leadership and guidance to 4 junior techniciansDocument, analyze, and report service desk issues and statistics.Data validation and error correction for asset inventory.Provide tier three support for Windows, Office, Acrobat, Citrix,SharePoint, ITVs, and other software and hardware● Monitor, and report the impact of technological developments, toprovide resolutions to incidents and problemsProvide project management for technology changesHelped create and maintain a statewide signage program and createdisplays that are easy to read and understand for court usersApply superior analytical and decision-making skills and exerciseindependent judgmentCreate and update documentation for processes and procedures Show less

Minneapolis, Minnesota

Troubleshoot workstation and mobile computer problems received through service desk tickets and telephone. Works Directly with customers to ensure workstations, laptops, public facing kiosks among other technologies are working as expected. Image, configure, transport and deploy computers and equipment to all eight court facilities in Hennepin CountyProvide end-user support for Microsoft Windows, Office, Acrobat, Citrix, SharePoint, iOS and other softwareSupports mobile and… Show more Troubleshoot workstation and mobile computer problems received through service desk tickets and telephone. Works Directly with customers to ensure workstations, laptops, public facing kiosks among other technologies are working as expected. Image, configure, transport and deploy computers and equipment to all eight court facilities in Hennepin CountyProvide end-user support for Microsoft Windows, Office, Acrobat, Citrix, SharePoint, iOS and other softwareSupports mobile and stationary ITV technologies and smartboard technology, maintain and support for courtroom technologies Show less

Hastings, Minnesota

Research, recommend, purchase, install, and support 100+ computers, printers, and tablets. Install and support software including VDI/VMware and Airwatch Mobile Device Management. Create and administer databases for hardware, software, and media in Microsoft Access. Coordinate training for individuals to large groups including documentation and ongoing support. Work as a Liaison with the Count IT department.

Eagan Mn

AS/400, ERP system, VMware, MS Server 2008, Active Directory, File and Print Servers, MS Suite, IBM iSeries, Computer and Server Repair, Printer Repair, Daily Reports, Phone Systems, Data Entry, Pricing, Customer Contact, Sales Rep Contact, Scout Inventory, Insurance

Inver Grove Heights, Mn

Social Media, Monthly Newsletters, President of Wired-in, Blogging, Access, Sales Force, Advertising, Filing, Phone, computer Repair, Customer contact, Assistant to President and Store Manager

Data Entry, Maintaining Supplies, Referrals, Answering Phones, Greeting Customers

Customer service, Making little girl’s days ‘Magical,’ Helping kids choose their doll, Supporting the company that girls know and Parents trust, Cashiering, Keeping the shelves stocked and looking up to American Girl’s standards.

Putting out New Products, Changing decorations seasonally, Stocking and moving shelves, Backroom Work, Making sure the store is presentable before the doors opened in the morning.

Stocking shelves, Customer service, Cashiering, Answering phones and transferring them to the correct department, Fitting room, Stocking meats and produce, Changing watch batteries

Bachelor'S Degree, Information Technology

Business Management, It/Networking

High School/Secondary Diplomas And Certificates

High School/Secondary Diplomas And Certificates