Began to study and implement new information security project.

• Providing in-depth user support via email, telephone and face to face. • Maintaining and documenting detailed resolution steps and providing the documentation to Help Desk personnel. • Ensuring the smooth functioning of the software and hardware of the organization’s local network, not only in Samara, but also remotely throughout Russia. • Analysis and elimination of emergency situations with equipment and software. • Monitoring of all locations in Russia (monitoring through PRTG, Zabbix). • Setting up equipment.

Remote support for bank employees

Remote support for bank employees.

• Managing the group of System Administrators. • Setting up the goals for the group. • Holding the trainings for the newcomers. • Testing the new server setups. • Ensuring the smooth functioning of the software and hardware of the organization’s local network, not only in Samara, but also remotely throughout Russia. • Analysis and elimination of emergency situations with equipment and software. • Monitoring of all locations in Russia (monitoring through PRTG, Zabbix). • Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems.

• Providing in-depth user support via email, telephone and face to face. • Maintaining and documenting detailed resolution steps and providing the documentation to Help Desk personnel. • Ensuring the smooth functioning of the software and hardware of the organization’s local network, not only in Samara, but also remotely throughout Russia. • Analysis and elimination of emergency situations with equipment and software. • Monitoring of all locations in Russia (monitoring through PRTG, Zabbix). • Setting up equipment.

Maintenance of equipment and servers in 6 regions of Russia. Support for voting technology in Russia