Torr Williams Email & Phone Number

Traverse City, Michigan, United States

Charlevoix, Michigan

Traverse City

Grand Traverse Region

• Maintain, repair, troubleshoot, program, inspect, and test fire alarm systems.• Prepare quotes for prospective customers based on their individual needs.• Increased Vanguard’s presence in the Northern Michigan market.• Schedule daily service appointments.• Earned position as lead technician on several major accounts.

Traverse City, Mi

• Maintained, repaired, programmed, inspected, and tested fire alarm systems.• Utilized a PDA-based inventory system which required a high level of attention to details, proper identification of components, and mapping orientation in multi-level buildings.• Trained new inspectors to perform annual fire alarm inspections and create building report databases.• Coordinated activities with contractors and industry partners during start-up and inspection of systems.•… Show more • Maintained, repaired, programmed, inspected, and tested fire alarm systems.• Utilized a PDA-based inventory system which required a high level of attention to details, proper identification of components, and mapping orientation in multi-level buildings.• Trained new inspectors to perform annual fire alarm inspections and create building report databases.• Coordinated activities with contractors and industry partners during start-up and inspection of systems.• Investigated and resolved system performance issues.• Trained customers on the use of equipment.• Resolved issues with systems where documentation is vague or incomplete.• Assisted customers with troubleshooting by phone. Show less

Traverse City, Mi

• Consistently met sales goals and product penetration percentage goals.• Exceeded earning expectations set by management teams.• Maintained monthly financial summaries and detailed insurance reports.• Ensured necessary paperwork such as credit statements, financial statements, and state mandated paperwork was completed correctly and in a timely manner.

Traverse City, Mi

• Achieved highest customer satisfaction scores of any salesperson, 99.3 out of 100.• Maintained productivity of sales floor and display areas as a team leader.

Traverse City, Mi

• Maintained highest customer satisfaction achievement for GMC, Pontiac, and Buick.• Maintained Gold Certification (customer satisfaction surveys) for Chrysler, Dodge, and Jeep.• Provided customers with purchase details and information concerning service and credit products.• Ensured customer satisfaction by contacting customers after purchase to answer questions and resolve any issues.