TORCH Engenharia

- Achieve sales and orders volumes at the target prices in assigned accounts/territory. - Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts in conjunction with Product Sales Specialist/product Specialists. Account Management- Maintain relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory (or within defined care area/department scope). Represent OneGEHC in the account or care area/department and acts as a primary customer point of contact in the allocated accounts/territory. Provide on-going feedback to management, product teams, services and marketing.- Maintain Go-to-Market plans in conjunction with Zone cross functional and multi-product teams to achieve targets and grow GE’s share of customer investments in capital, diagnostics and operational expenditures.- Maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.

• Consultoria para aquisição de equipamentos: Assessoria para análise comparativa técnica e análise de custo por toda a vida útil do equipamento (análise de retorno do investimento)• Gestão na manutenção dos equipamentos médicos: Diagnóstico e assessoria na gestão, e implementação de estrutura de Engenharia Clínica ou capacitação da equipe técnica existente• Contratos de manutenção: Análise dos modelos de contratos de manutenção visando ajustar para as melhores condições do mercado e do cliente• Peças de reposição: Avaliação dos custos com aquisição de peças de reposição, identificando soluções para redução de custos• Inteligência Mercadológica: Assessoria para compra de peças com os fornecedores visando obter preços mais adequados ao cenário do mercado de saúde no Brasil

GERENTE DE MARKETING DE SERVIÇOManage Business Management Processes in order to drive Service Revenue and market growth;Ensure efficient execution of all Customer Service Business Management Processes related to products in order to drive Revenue and market growth- Market analysis and competitive transparency- Customer base analysis and business potential identification- Service portfolio, offerings and pricing- Contract managementFollowing local & Head Quarter defined business objective for achieving required operating profit;Support sales organization / product manager to define strategy and pricing for tenders andkey customersConvert Business Unit / product related options / upgrade and applications into local market requirementsExpanding Healthcare competitiveness with professional services to ensure highest customer satisfaction;Focusing on high volume businesses and contracts, as well as on key customer relations;Maintain highest customer satisfaction incl. profitability in particular within the framework of Siemens Healthcare, Customer ServicesPlanning and drafting the annual Healthcare target agreement and the quarterly business reviewsAPPLICATION MANAGERImplement the Country Excellence Program for Application Services in Brazil;Manage the application activities for all Healthcare Business Units;Ensure external and internal customer excellence in all Application Services (Support & Training);Enable Application business development and drive optimal synergies between Customer Service organization, Application team and Sales;Define the necessary human resource considering the installed base;Resource and budget management; definition and management of roles and tasks of the Application Specialists teamResource and budget management for third party Application Service providers, contract management, capacity planning;