Torrence Jackson Email & Phone Number

Troy, Michigan, Us

I was responsible for providing best-in-class service to Kelly's customers and temporary employees. I obtained and filled orders, managing the order life cycle, resolved problems, and developed business through customer service calls and marketing candidates proactively. Recruited, screened, hired, trained, conducted orientations, resolved problems, and managed employee relations issues. I focused on profitable pricing, expense, and cost-of-service management to achieve targeted contribution.I continually strive to meet and exceed service delivery goals and customer expectations. I operated within company policy and exercises discretion and independent judgment in making decisions.

Market products and services to generate prospects for the sales force.

Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirementsEvaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.Accomplishes human resources and organization mission by completing related results as needed.

Responsible for training, coaching and correcting approximately one-hundred employees on second shift. Supervised multiple departments to ensure the work was done correct and out on time.

Established and maintained relationship with local, state and federal agencies Developed and maintained a directory of community providers for residents.Interpret and familiarize self with resident lease and property rules.Identified provided general case management services for the frail and at riskFound and schedule wellness/preventive medicine screening and speaker

Memphis, Tennessee, Us

Provided psychiatric and addictive treatment for severe mental and/or addictive patientsTransported patients to courtAttended daily staff meetingsConsulted with other staff to gather facts to find the best method of handling patient issuesTook vital signs, stamped charts and preformed safety searches on new intakesDe-escalated patients by counseling or therapeutic holds

Atlanta, Ga, Us

Gathered Facts from non-custodial and custodial parents regarding child supportDetermined the best method to handle their child support matters. Maintained chronological contacts with both parties Filed appropriate legal paper work to get complaint issues resolved.

Provided safety for multi-security offenders such as U.S. Marshall, Immigration, State and BOPPerformed routine duties by providing direct supervision in housing units, meals, control booths, isolation, visitation, and utility and other duties as assigned

Supervised professional staffImplemented programs, policies, and procedures for the Law LibraryCoordinated programs, schedules, and securityPerformed and managed public relations with outside vendorsProvided vendor and offender escort servicesDetermined offender eligibility and prepared reports

Supervised patients by providing security to ensure appropriate behavior was maintained

Counseled with juvenile offenders and parents regarding offensesPerformed interviews, background checks, and urinalysis Recommended probation or diversion and made referrals to other facilities or programsPerformed case management for all family regarding child abuse and neglect and visitation and custodyConducted interviews and prepared reports for court  Managed case load by conducting interviews and answer telephone and walk-in inquiries

Managed cases for children and families at risk or under state supervision Performed routine home, school, and office visits to monitor progress Conducted interviews and performed background checks and family history analysis to gather information to make proper recommendationReferred child/children and families to available services and programs

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

Bachelor’S Degree, Educational Psychology

Associate’S Degree, Corrections