Torrence J. Smith Email & Phone Number

Newark, NJ, US

Smithfield, Virginia, US

• Gather requirements and formulate a strategic roadmap for advancing business objectives. Gain buy-in from stakeholders before project approval. Lead justification, budget, and schedule for selected projects. Update.
• Drove an internal business team and an offshore third-party vendor in development of new planner order management software functionality on time and $60k under the $504,350 budget
• Led $370,247 Operational Technology (OT) IoT sensors installation with IT security, plant IT systems, and the infrastructure networking team in 15 facilities across North America finishing 90 days early
• Led a six-person team through Zendesk to TransPerfect translation software integration
• Mapped process flow diagrams for 7 processes in the fresh pork business as part of process redesign

• Lead improvement and digital transformation initiatives. Train others in continuous improvement.
• Consulted on the application of the Internet of Things (IoT) with a Fortune 100 company.
• Led change for 19 regional facilities across 8 states for a $2Bn region of a $5Bn global recycling company.
• Led implementation of global outbound logistics platform, integrating to SAP S4 Hanna ERP for Singapore and North America.
• Led six applications through the Software Development Life Cycle (SDLC) in less than three years with a remote technology team
• Operator in turnaround of 115+ person, $100M equipment assembly, and test plant for an international oil and gas service company.

Mascot, New South Wales, AU

• Led change for 19 regional facilities across 8 states for a $2Bn region of a $5Bn global recycling company.
• Automated export shipments across 400+ facilities reducing order to cash by 30 days, a $1.7M P&L benefit
• Created $230K of incremental profit by improving site car depollution 250% by 15 cars per day
• Facilitated D365 Kofax upgrade and 14 enhancements reducing AP backlog from 5k to 2k invoices sponsored by the CFO
• Selected for ERP "Business Process Controller", reporting to Global Head of Shared Services
• Led multi-site improvement teams through the project life cycle

Mascot, New South Wales, AU

• Led a 22-person implementation of export shipment and trade software, integrating to SAP S4 Hana cloud-based ERP on time and under the $1.7M budget for Singapore and N. America. Oversaw testing, training, change.
• Managed project plan and priorities of work.
• Led re-planning meetings to restart development and transition corporate structure from agency to principal
• Developed four scenarios for connecting the ERP platform, legacy systems, and outbound logistics.
• Developed 19 integrations automating 800 shipments/ month between Singapore, the US, UK, and Australia.
• Reviewed and oversaw execution of unit testing, User Acceptance Testing, permission testing (negative testing), and regression testing for 115 Singapore scenarios, resolving 441 defects

• Successfully managed sales and operations planning for $18M subsidiary of $850M Japanese company. My team included six departments: fleet management, telematics, data warehousing, centralized billing, equipment rental.
• Performed monthly financial gap analysis during quarterly senior leadership updates
• Led six applications through the Software Development Life Cycle (SDLC) in less than three years with a remote technology team
• Delivered $225k OneCall multi-site program resulting in 400+ individual dealer scorecards
• Oversaw Conway trucking service growth from one region to nationwide across 1200+ assets
• Increased centralized billing capacity by 200%

Dublin, IE

• Challenge: turnaround of 115+ person, $100M equipment assembly and test plant for international oil and gas service company. Facility was 500+ orders behind with 2+ years of unprocessed quality rejects. This Tubular.
• Promoted to Operations Manager where I was rated “exceeds expectations”
• Reduced late orders 70% by changing the focus to parts availability
• Improved profitability by $2M+ year over year
• Broke a production record with $9.6M shipped in a single month
• Improved work order job cost variance 26%

Dublin, IE

Managed the Quality Management System (QMS) for a QS9001 and API Q1 facility. Facilitated weekly material review board meetings with cross-functional departments. Implemented Ford 8D process for supplier improvement. Processes: report creation, inspection, gaging, document and material control. Ensured material traceability requirements were met. Coach.

Duluth, Georgia, US

Challenge: Turnaround of a two shift, 400+ person, $110M make to order HVAC plant, owned by private equity firm Monomoy Capital. It was plagued by late orders, excessive cost and scheduling issues. Applied lean/TPS processes across eleven separate assembly lines, including visual control, kaizen, cross training, buffers and kitting. Customers included.

Lexington, Kentucky, US

Business-to-business sales. Delivered C-suite sale proposals for CAPEX projects as a $6M Kardex Remstar distributor. Performed surveys, motion studies and slotting analyses to ensure solution impact on use of space, labor efficiency, equipment utilization, and operator pick rates. Led pre-sales, proposals, RFPs, and service delivery for complex projects..

Carmel, IN, US

Identified and designed warehouse material handling CAPEX solutions for a privately owned $90M Hytrol conveyor distributor. Improved material flow, increased labor efficiency, and optimized return on investment for client warehouses. Served as one of two “hunters” on a 100% commission sales team, designing and installing projects ranging from $50k to $2M.

US

Challenge: Turnaround of a privately owned two shift, 32 person, $6M tier 1 automotive “job shop.” We were six months behind on orders. Recognized by company President for my performance. Directed production, warehouse, industrial engineering, production scheduling, maintenance, and tooling. Customers incl: Eaton, GE, Delphi, Kubota. Processes.

Challenge: Turnaround of purchased printing company. Sales and Operations plan focused on: increasing the flow and velocity of work, maintaining working capital during the post 9-11 recession, and rebuilding trust with customers. Managed cost control through CAPEX, P&L, accounts receivable, general ledger, estimating, warehouse inventory, daily cashflow.

Gillingham, United Kingdom, GB

Led eight union United Auto Workers (UAW) inspectors. Managed one of two quality labs for a $100M plant. Monitored and updated control plans. Trained in Process Failure Modes and Effects Analysis (PFMEA), standardized work, Ford 8-D, Ishikawa diagrams, 5 Whys and mistake proofing. Customers included Nummi, Saturn, GM, F-Car, Corvette, and Toyota. Processes.

Dallas, TX, US

Managed the customer complaint process. Led a team of technicians in receiving rejected customer material, creation of non-conformances (NCR)s, conducting product failure analysis and researching defects. Engaged our HVAC customers, which included Caterpillar, Case, Trane, JCI, Danfoss, and Freightliner with the results. Processes included potting.

Arlington, Virginia, US

• Joint Task Force Operations Officer, Military Community - Executive Officer, Infantry - Platoon Leader. West Point army veteran. I served overseas in Western Europe and later in Central America where I directed team.
• Trained high-performance teams via the Army’s “task-conditions-standards”
• Qualified Bradley Fighting Vehicle crew gunnery with 950 out of 1000 points
• Ensured quality service for 13 base businesses serving 3,500 soldiers & families
• Volunteer coach US Army Hanau wrestling team
• Selected for tryouts with “All Army” wrestling team

Bachelor Of Science

Education record