André Torres Email & Phone Number

𝗧𝗛𝗥𝗘𝗘 𝗙𝗔𝗖𝗧𝗦 𝗔𝗕𝗢𝗨𝗧 𝗠𝗘1️⃣ Data and IT solutions enthusiast2️⃣ Sports lover3️⃣ 16+ years of work experienceArquiconsult – Functional Consultant•Involved in project implementations for both retail, food and non-food industries, with a focus on inventory, sales, warehouse, production, procurement, and integrations.•Ensure that the design, development, and implementation of a system meets the specific needs of each business. •Collaboration with key stakeholders to identify business requirements and translate them into system design and development plans.•Identify and resolve issues by conducting business process analysis and creating detailed process flows to identify potential areas for improvement.•Conduct fit and gap analysis to assess how well the system meets requirements and assess whether requirements are complete and comprehensive.•Provide training and support to users: ensure that users are adequately trained in the use of the system and provide support documentation to guide and troubleshoot any issues.•Document creation by gathering requirements from key stakeholders and translating those requirements into detailed documentation: solution design documents, functional specifications, business requirements documents, and user stories.CND - Operational Director | Business Unit Director | Store Director•Responsible for continuous optimization of internal and store processes.•Ensure that the design, development, and implementation of new processes meets the specific needs of the business.•Coordination between Operations, IT and Finance in order to design the best solutions for business requirements.•Integration in the implementation team of a new front office system.•Responsible for sales channel – B2B and B2C.•Responsible for bakery and pastry factory and sales points.•Responsible for operations security department.•Business analysis and support for strategic decisions.•Definition and implementation of the commercial policy and of the operational marketing plan.•Determination of quantitative and qualitative objectives, activity plans and budgets.•Analysis of business, P&L and management of structure costs.•HR management; team motivation; career plan management.•Integration in the team of trainers of Teixeira Duarte Professional Development Center.•Stock provisioning and management.•Coordination of inventory scheduling and management.•Development and maintenance of KPIs and handling equipment management.•Implementation of a variable remuneration system for sales team.

Listed skills include Retail, Planejamento Empresarial, Microsoft Excel, Team Leadership, and 13 others.