Torrey Hinton Email & Phone Number

Norfolk, Virginia, United States

As an expert in operations, logistics, and marketing, I have worked in many roles during my tenure: ► Export Coordinator (2019 – Present); Trade Analyst (2013 – 2019); Cargo Flow Coordinator (2011 – 2013); Vessel Coordinator (2004 – 2011)𝗠𝘆 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:◉ Assisting leadership of Transatlantic Marketing Department in all areas necessary to ensure success ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Produce and analyze internal data and external market data to enhance profitability ◉ Managing over 20 vessels sailing to and from the U.S. Overseeing utilization of each ship is set against sales target ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Consistently exceed 100% vessel utilization goal◉ Analyzing weekly service goals to ensure the company reaches strategic initiatives ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Successfully generate more than $6M in revenue per week◉ Forecasting and reviewing marketing reports ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Monitor profitability of customers and utilization by services and vessels◉ Reviewing statistical data daily ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Efforts focus on determining market share increases in specific markets ◉ Liaising with US, Canada, and Mediterranean Branch offices ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Identify trends, opportunities, threat potential◉ Leading special projects involving foreign entities with different cultural beliefs and practices ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Increased market share from 50% to 70% in Israel in two months despite cultural differences ◉ Communicating with Business Units, Branch offices, and Customers to coordinate demurrage requests ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Ensure payment, loading, unloading, and vessel departure times◉ Serving as a point of contact for coordination review of unclaimed cargo with the demurrage committee ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Ascertain detention timeframe of a vessel beyond loading, unloading, and sailing. Resolve disputes and provide waivers for disputed shipping charges

Norfolk, Virginia, United States

𝗠𝘆 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:◉ Directing daily personnel activities and providing training to meet service needs. Reviewed equipment inspection reports daily for vehicle maintenance service ⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Contributions led to the efficiency of operations◉ Interacting with customers and carriers to provide rate quotes. Maintaining vendor and purchase logs for all outside purchases. Performing inventory management⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Efforts maintained customer, carrier, and vendor professional relationships and led to efficient operations ◉ Preparing Domestic and International documentation for Freight Forwarding. Observing loading/unloading⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Conformed to load freight requirements for airplanes ◉ Overseeing offload operation of trucks⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Ensured safety precautions followed to prevent injury ◉ Supervising, assigning, sorting, and consolidating load operations⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Resulted in the on-time departure of flights

Fairfax, Virginia, United States

𝗠𝘆 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:◉ Assisting organization in coordinating truck, rail, and international shipments⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Successfully tracked, traced, and managed petroleum lubricating oil and wax fleets (1,003 railcars) ◉ Providing communication to both shippers and carriers⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Established Call Center for all transportation inquiries to ensure smooth operations ◉ Coordinating and providing problem-solving and order management for customers⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Developed procedures for responding to inquiries and designed process flows to confirm the team provided the same information◉ Using specialized software such as SAP and Microsoft Excel⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Captured data, produced reports, and presented information to leadership to aid in faster decision-making◉ Evaluating and reconfiguring systems and providing software support for clients⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Supported customer service and operational goals ◉ Supporting and assisting brokers in Canada and Mexico⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Sped up customs clearance

Falls Church, Virginia, United States

𝗠𝘆 𝘀𝗲𝗹𝗲𝗰𝘁𝗲𝗱 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:◉ Assisting customers with various questions⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Built strong customer relationships resulting in repeat business ◉ Establishing, maintaining, and collecting on national accounts. Purchasing materials and equipment for national accounts⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Efforts ensured steady business in a national market◉ Analyzing specific markets to determine strengths and weaknesses. Generating business leads based on analysis⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Contributions led to new business for Sherwin Williams ◉ Performing human resources function to include hiring, supervising, training, and evaluating performance⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Efforts ensured compliance and good employee morale◉ Conducting budget and financial management tasks such as balancing working capital, managing profit, and loss statements, tracking store expenses⇒ 𝐈𝐦𝐩𝐚𝐜𝐭: Contributions led to operational efficiency