Torrey Jones Email & Phone Number

Developed and implemented strategies to capture higher win percentage with inbound calls for water damage and home restoration to maintain a win rate of over 90% for production coordinators. Streamlined collection process to alleviate struggles with receiving payments from homeowners and businesses. Ensured costing for all projects was allocated accurately to maintain desired gross margins and cost of goods sold. Help drive revenue by maximizing claim submissions to insurance through… Show more Developed and implemented strategies to capture higher win percentage with inbound calls for water damage and home restoration to maintain a win rate of over 90% for production coordinators. Streamlined collection process to alleviate struggles with receiving payments from homeowners and businesses. Ensured costing for all projects was allocated accurately to maintain desired gross margins and cost of goods sold. Help drive revenue by maximizing claim submissions to insurance through reconstruction estimates and water loss invoices. Show less

Austin, Texas

•Manage the overall daily activities, including key performance indicators against company standards, customer resolution, personnel management, and continuous improvement in the areas of business management, employee satisfaction, and customer satisfaction.•Analyze business trends to be able to meet customer needs and satisfaction with scheduling and by coaching and developing selling techniques for all sales staff to improve KPI performances. This also includes traveling within territory… Show more •Manage the overall daily activities, including key performance indicators against company standards, customer resolution, personnel management, and continuous improvement in the areas of business management, employee satisfaction, and customer satisfaction.•Analyze business trends to be able to meet customer needs and satisfaction with scheduling and by coaching and developing selling techniques for all sales staff to improve KPI performances. This also includes traveling within territory to coach and develop selling techniques to help improve other stores performance.•Interview, hire, and train sales associates and lab technicians to build a great team that works well together and can benefit from one another and stand out as an exceptional team. Show less

Eugene, Oregon Area

•Responsible for pre- and post-deployment load out to ensure that all personal and tactical equipment was properly accounted for and loaded into proper containers for shipment. This included creating load out diagrams to maximize efficiency in shipping containers, trucks, and trailers.•Advanced party for drill weekends and deployments to aide in the arrival and set up of equipment and personnel to the deployment site. Once established would keep detailed records of the arrival of the main… Show more •Responsible for pre- and post-deployment load out to ensure that all personal and tactical equipment was properly accounted for and loaded into proper containers for shipment. This included creating load out diagrams to maximize efficiency in shipping containers, trucks, and trailers.•Advanced party for drill weekends and deployments to aide in the arrival and set up of equipment and personnel to the deployment site. Once established would keep detailed records of the arrival of the main body of personnel and equipment.•Designated battalion historian for deployment to Iraq during Operation Iraqi Freedom II. This included detailing events that occurred during time in Iraq, collecting photographs of subordinate units, creating unique graphic design images, videos, and stories from the daily operations to be produced in a deployment year book. Show less

Monitor all aspects of the production processes to ensure accurate completion of details.* Set up and operate computer editing systems, electronic titling systems, video switching equipment, and digital video effects units to produce a final product.* Operate television or motion picture cameras to record scenes for television broadcasts, training videos, or other various installation-related activities.* Write standard operation procedures for all new equipment procured during… Show more Monitor all aspects of the production processes to ensure accurate completion of details.* Set up and operate computer editing systems, electronic titling systems, video switching equipment, and digital video effects units to produce a final product.* Operate television or motion picture cameras to record scenes for television broadcasts, training videos, or other various installation-related activities.* Write standard operation procedures for all new equipment procured during enlistment.* Instruct camera operators regarding camera setups, angles, distances, movement, and variables and cues for starting and stopping filming.* Edit films and videotapes to insert music, dialogue, and sound effects, arrange films into sequences, and correct errors, using editing equipment.* Select and assemble cameras, accessories, equipment, and film stock to be used during filming, using knowledge of filming techniques, requirements, and computations.* Daily use of Microsoft Office Suite, Adobe Photoshop & Illustrator, and AVID Xpress online editing suite on both MAC and PC computers. Show less

Bachelor'S Degree, Organizational Leadership - Project Management, 4.0

Information Technology

Associates Of Science, Business

Technical, Film/Video And Photographic Arts

Education record

Activities and Societies: Delta Sigma Phi