Torrey Davie Email & Phone Number

Clayton, Missouri, United States

Columbia, Missouri, United States

• Contributed to the deployment of IT hardware and software in a new $232 million hospital facility, actively engaging in the build-out of necessary IT infrastructure for operational readiness upon the facility's opening• Performed equipment relocation and setup tasks, utilizing tools such as power drills, and mounting devices for TVs, ceiling mounts, and arm mounts enhancing the functionality and safety of medical environments• Installed hardware and software, and conducted PC… Show more • Contributed to the deployment of IT hardware and software in a new $232 million hospital facility, actively engaging in the build-out of necessary IT infrastructure for operational readiness upon the facility's opening• Performed equipment relocation and setup tasks, utilizing tools such as power drills, and mounting devices for TVs, ceiling mounts, and arm mounts enhancing the functionality and safety of medical environments• Installed hardware and software, and conducted PC imaging within a hospital setting, ensuring all IT equipment was operational to support medical staff in enhancing patient care Show less

Columbia, Missouri, United States

• Coordinated the pickup, delivery, and setup of critical technical equipment across campus, ensuring seamless integration in workstations and classrooms to maintain academic operations• Played a pivotal role in maintaining the University's stringent security standards by executing comprehensive data sanitization and reimaging protocols on hundreds of campus devices• Demonstrated exceptional problem-solving skills by efficiently resolving a high volume of service ticket requests… Show more • Coordinated the pickup, delivery, and setup of critical technical equipment across campus, ensuring seamless integration in workstations and classrooms to maintain academic operations• Played a pivotal role in maintaining the University's stringent security standards by executing comprehensive data sanitization and reimaging protocols on hundreds of campus devices• Demonstrated exceptional problem-solving skills by efficiently resolving a high volume of service ticket requests leveraging exceptional problem-solving skills to deliver tailored technical support solutions that significantly enhanced client satisfaction and operational efficiency within the University's technical support framework Show less

St Louis, Missouri, United States

• Responded to IT-related issues regarding workstations and staff-issued laptops to resolve dispatched tickets around campus• Coordinated internal E-Waste collection and logging, connecting with 3rd-party collection services to repair devices and discarding surplus & obsolete technology• Oversaw district’s “1:1 Chromebook Program” issuing every student from 5th-12th grade a device totaling over 500 devices: students.• Used technology management tools such as GoGuardian Fleet and… Show more • Responded to IT-related issues regarding workstations and staff-issued laptops to resolve dispatched tickets around campus• Coordinated internal E-Waste collection and logging, connecting with 3rd-party collection services to repair devices and discarding surplus & obsolete technology• Oversaw district’s “1:1 Chromebook Program” issuing every student from 5th-12th grade a device totaling over 500 devices: students.• Used technology management tools such as GoGuardian Fleet and Google Admin to collect, maintain, and disperse devices to students ensuring the highest percentage of device collection since the program’s inception, along with designing and implementing an efficient plan integrating device disbursement into the school’s orientation week Show less

Columbia, Missouri, United States

• Utilized software to organize, manage, and dispatch submitted issues from coworkers• Acquired new resources and strategies to promote efficient employee and client workflows • Served as a liaison to best maximize efficient communication between the technology department and the rest of the company

Columbia, Missouri Area

-Serve as a pulse point for communication with administration, full-time support staff and other student staff regarding concerns, suggestions, and problems in Residential Life-Provide excellent customer service to all Residential Life residents and visitors by being welcoming and approachable-Have knowledge of Residential Life, Dean of Students, and Student Affairs to be an exceptional resource for residents and guests

Greater St. Louis Area

-Compiled product images and information for transference to the company’s online e-commerce location.-Exercised proficiency in Microsoft Excel making alterations and organizing product information in spreadsheets to allow for more efficient navigating of the spreadsheet.-Trained new intern in Microsoft Excel, several photoshop applications, and Window software.

Greater St. Louis Area

Worked during the summers of these two years.- Assisted accountants and budgeting personnel with financial analysis of projected expenses and recording of transactions- Gathered info and prepared schedules for internal/external audits, performed researchfor billing customers, completed miscellaneous projects- Received and registered Customer Assistance Applications in the department’s online system

Information Technology, Graduate

Activities and Societies: National Society of Black Engineers TRiO Program (Collegiate level) United Ambassadors Diversity Recruitment.

Education record