Gil Torres Email & Phone Number

Alpharetta, Ga

● Develop and establish quality assurance standards and measures for the CHEP IT services● Gather/analyze data in support of business cases, proposed projects, and systems requirements● Working in collaboration with the PM, BA and other key stakeholders: ▫ to write test plans ▫ to write manual test scripts ▫ to write automated test scripts ▫ track defects and fixes in the relevant CHEP applications● Apply proven analytical and problem-solving skills ● Verify the system solution meets business requirements ● Ensure quality assurance standards maximize business investments benefits in IT initiatives

Atlanta

● Software Quality Assurance Professional for 15+ years specializing in all aspects of software quality assurance including manual testing and QA test automation using the IBM Rational Tool Suite. ● Java scripting of Rational Functional Tester(RFT) in concert with Rational Quality Manager(CLM) has been added to my QA automation skills. ● Further upgraded skills with IBM Rational Team Concert to include tools for requirements. ● Ranorex has been added to our mix of QA automation tools and now updates pass//fail metrics to IBM Rational Quality Manager(CLM).● Recently, I have been tasked with a brand new position as the 'QA Lab Coordinator' with responsibilities in configuration management of Windows 7 and various QA application updates, upgrades, and configurations.

I am presently working on Elavon’s future expansion into Central and South America using the IBM Rational Suite of tools to ensure successful implementation of new software with the best quality possible. Contract was completed and I converted to a full-time employee.

Using my experience and knowledge of Software Quality Assurance (QA) to innovative technologies, improving systems and processes, enables a more holistic approach to the client relationship (i.e., Channel Link), while developing an integrated experience for the client across all channels to differentiate SunTrust.

●Lead the Quality Assurance Team of US and India personnel in the SDLC testing of DataExchange®, an internal software project critical to ADP’s need to share a wide variety of data across varied business entities. 26 month project was developed in an Agile environment. Results: The project proved so successful (86% reduction in data errors) that it will be the future technology used at ADP entities worldwide. ●Lead the QA effort to Sarbanes-Oxley compliance of COBRA applications●Applied QA best-practices using HP’s QTP and Quality Center QA automation tools●Prepared test cases with automation in mind and executed same ●Prepared test plans, test strategy, and test architecture documents as needed●Maximum performance bonus earned annuallyTechnologies: HP (a.k.a. Mercury Interactive) tools (Quick Test Pro®, Test Director®, Quality Center®), Rational ClearQuest, VB Script, EDI, Web-based Java applications, IBM WebSphere, XML, XML Spy, MS Office: Outlook, Excel, Word, Visio

●Lead the Quality Assurance Teams at each client site to jumpstart their QA automation goals ●Installed and configured various QA software tools ●Provided on-going technical support of QA software tools ●Applied best-practice solutions and guidance to new QA teams ●Motivated automated QA testing teamResults: Successfully implemented QA standards and procedures to enable customer clients to achieve QA goals. Merit bonus achieved as a 1099 employee through a 3rd party subcontractor.Technologies: Compuware C.A.R.S.®, Reconcile®, QA Director®, QA Run®, AQW®, TestPartner®, and TrackRecord®, MS SQL Server, Oracle backend, TOAD for Oracle

●Created a new quality assurance testing infrastructure for client’s Advanced Risk Management System utilizing Compuware’s CARS® methodology and related tools. ●Prepared test plans and test strategy documents●Instructed client’s QA team on Compuware’s CARS® methodology●Mentored and supervised testers●Populated Functional/Test Decision Trees based on client’s functional design documents●Directed the generation of manual and automated scripts for all application releases●Set up 24/7 reporting via MS SharePoint. Results: Successfully implemented CARS methodology to a US Bancorp subsidiary. Project was developed in time, under budget and only used 62% of planned resources.

As Technical Support Manager, managed team of highly successful international technical sales support representatives. Responsible for generating new license revenue, while exceeding revenue targets, and providing exceptional account service to clients. Results: Management style greatly reduced turnover and brought improved productivity and revenue ($14M in final year). Performance bonus was achieved yearly. As Technical Sales Support Representative, worked in concert with sales reps from conceptual presentation through closing as technical and business consultant. Duties included high level and technical presentations, installation assistance and post sales training. Assisted management in training and mentoring of co-workers. Promoted to Technical Support Manager. Results: Performance bonus achieved annually; became the “go to” person for difficult clients.

Aeronautical Engineering & Computer Science

Activities and Societies: Air Force ROTC

Aeronautical Engineering And Computer Science

Activities and Societies: Track team