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Torri W. Email & Phone Number
Firewall Engineer
at
CRISP Shared Services
1 work email found
@bellsouth.net
3 phones found area 770 and 866
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Firewall Engineer
Location
Lithonia, Georgia, United States
Company size
Who is Torri W.? Overview
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Quick answer
Torri W. is listed as Firewall Engineer at CRISP Shared Services, a with 87 employees, based in Lithonia, Georgia, United States. AeroLeads shows a work email signal at bellsouth.net, phone signal with area code 770, 866, and a matched LinkedIn profile for Torri W..
Torri W. previously worked as Manager Network Engineering at Agilysys and Lead Network Engineer at Agilysys. Torri W. holds Associate Of Applied Science, Network And System Administration/Administrator from Devry University.
Company email context
Email format at CRISP Shared Services
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*@bellsouth.net
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AeroLeads found 1 current-domain work email signal for Torri W.. Compare company email patterns before reaching out.
Profile bio
About Torri W.
Throughout my years in IT, I have learned and developed many skills that have allowed me to succeed in my professional and everyday life. I have met many intriguing and very intelligent individuals. These experiences have helped shape my goals and increased my passion for providing a service to customers. I would like to eventually use my skill set to bridge my customer service experiences and my technical background.• 15 years direct helpdesk and technical support experience• 10 years senior support helpdesk experience• Strong combination of computer, customer service, and interpersonal skills• Reputation for managing projects and following them through to completion• Helpdesk 2K Certified• HDI Certified (Deskside Support Technician)• ITIL Fundamentals• Microsoft Certified Professional (Windows 7)• Microsoft SCCM 2012 (Administering and Deploying SCCM 2012)Specialties:• Operate IBM-PCs, Macintoshes, Compaq’s, Lenovo, and Dells• Operate computers using MS-DOS, Windows 95/98/2000/XP & NT Platforms, MS Internet Explorer, Netscape Navigator, Lotus Notes, MS Outlook • Familiar with SQL databases, UNIX, Telnet, Citrix, and FTP• Provide support for Microsoft Office Suite 2K3-2K10 • Monitor and Install Cisco Switches• Troubleshoot network related issues within MDF and IDF closets• Troubleshoot 802.11 wireless issues• Mac OS X Support (Mountain Lion)• Microsoft SCCM 2012• Checkpoint Full Disk Encryption• VMware• A10 ADC Load Balancing• Palo Alto Networks Firewall• Cisco ASA, Switches, and Routers• Solarwinds NPM & NCM
Listed skills include Cisco Nexus, Help Desk Support, Ibm, Citrix, and 106 others.
Current workplace
Torri W.'s current company
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Crisp Shared Services
10 roles
Torri W. work experience
A career timeline built from the work history available for this profile.
Manager Network Engineering
Dec 2021 - Sep 2022
Lead Network Engineer
Oct 2019 - Apr 2022
Network Engineer
• Architecting appropriate technical solutions to meet business requirements• Working with cross-functional teams to ensure best practices in SaaS environment• Identifying and Evaluating new technology• Installing, configuring & maintaining networks in production & non-production environments• Configuring appropriate monitoring & responding to network-related alerts• Configuring appropriate logging to meet Operational needs and audit requirements• Configuring & maintaining backup & Disaster Recovery solutions• Ensuring that all networks are appropriately secured and audited• First point of contact for all Network issues• Managing Network ticket queue• Maintaining positive working relationships with teammates, other technical teams, and end users• Creating and maintaining technical documentation• Other duties as assigned.
Jun 2013 - Oct 2019
Senior It Operations Support Team Lead
• Serve as Point of Contact for all escalated IT Ops Issues• Responsible for creating/refreshing Window System Images• Provide administration for Anti-Virus changes, upgrades, and issues• Provide support to Remote Office sites and Home Users• Implementation/Deployment of Microsoft SCCM 2012• Provide Provisioning/De-provisioning of user accounts using Active Directory• Deployment of New Hire Laptops and PC• Creating VM’s using VMware and Virtual Box technologies
Oct 2011 - Jun 2013
Senior Service Technician
* Train and Mentor a team of 5 Field Service Technicians (Team Lead)* Log, update, and close service calls within the Heat Call Tracking System* Maintain and obtain a sufficient inventory of replacement and spare parts for adequate service of Atlanta Public Schools (APS) equipment* Respond to all priority calls and tickets within stated service level agreements (SLA) and schedule all other work within agreed service levels* Analyze, troubleshoot, and resolve all network, hardware, and software issue reported by APS employees* Schedule and complete preventive maintenance on computer systems and peripherals
Feb 2010 - Oct 2011
Senior Technical Support Analyst
• Assist users from home and remote locations using VPN and Citrix Metaframe connections• Administer user accounts through Active Directory• Install various software packages through Altiris Software Deployment Server on corporate laptops and pc's• Support users with Production Emergencies after hours through an on call rotation• Served as administrator for Marval call tracking system• Supported company mobile devices (Windows and Blackberry) and served as administrator to Goodlink Server.• Served as a member of Change Management team• Maintained and diagnosed issues with Virtual Machines• Supervised/Trained a 9 member offshore team• Provided Quality Assurance for Incoming/Outgoing Helpdesk calls• Ran daily call monitoring reports
Nov 2005 - Feb 2010
Store Operations Analyst
* Provided hardware/application support for store users via inbound/outbound calls* Supplied store users with technical, policy, and procedural information* Provided support for Citrix users throughout the company* Supported kronos and time/labor applications* Maintained user accounts through Resource Access Control Facility (RACF) system
Jun 2003 - Nov 2005
Pharmaceutical Helpdesk Analyst
-Served as Assistant Team Leader -Composed work schedules for Helpdesk Analysts-Received incoming phone calls dealing with hardware and software issues -Diagnosed application and hardware problems-Performed an inventory check on returned laptops -Checked returned laptops for third-party software -Documented each troubleshoot ticket into a call tracking system called Vantive -Handled escalation phone calls -Supported Siebel application
Oct 2000 - Jun 2003
Lead Internet Specialist
Avana Communications
* Supported customers via incoming phone calls as well as email support* Provided outbound phone calls to ensure customer satisfaction* Supervised and trained newly hired associates
Nov 1999 - Aug 2000
2 education records
Torri W. education
Associate Of Applied Science, Network And System Administration/Administrator
Devry University
Education record
University Of South Carolina
FAQ
Frequently asked questions about Torri W.
Quick answers generated from the profile data available on this page.
What company does Torri W. work for?
Torri W. works for CRISP Shared Services.
What is Torri W.'s role at CRISP Shared Services?
Torri W. is listed as Firewall Engineer at CRISP Shared Services.
What is Torri W.'s email address?
AeroLeads has found 1 work email signal at @bellsouth.net for Torri W. at CRISP Shared Services.
What is Torri W.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 770, 866 for Torri W. at CRISP Shared Services.
Where is Torri W. based?
Torri W. is based in Lithonia, Georgia, United States while working with CRISP Shared Services.
What companies has Torri W. worked for?
Torri W. has worked for Crisp Shared Services, Agilysys, Ventiv Technology, Technology Integration Group, and Compucredit Corporation.
How can I contact Torri W.?
You can use AeroLeads to view verified contact signals for Torri W. at CRISP Shared Services, including work email, phone, and LinkedIn data when available.
What schools did Torri W. attend?
Torri W. holds Associate Of Applied Science, Network And System Administration/Administrator from Devry University.
What skills is Torri W. known for?
Torri W. is listed with skills including Cisco Nexus, Help Desk Support, Ibm, Citrix, Windows, Procedural, Mentoring, and Access Control.
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