Torrie King Email & Phone Number

• Increased gross profit percentage in given sales territory approximately 50% year over year.
• Responsible for meeting & exceeding individual sales goals, prospecting, cold-calling & maintaining new business.
• Achieve sales objectives through effective account management and commitment to customer satisfaction.
• Develop positive rapport and build lasting business relationships through performance and credibility.
• Responsible for managing and updating client information within the in-house sales database.

• Developed the company’s first human resources program.
• Responsible for scheduling, orientation, training, record keeping, and administrative tasks
• Provided superior service to customers by responding to requests, inquiries, suggestions, and concerns.
• Assisted in policy development to maintain effective employee conduct and productivity.
• Mediate and conflict resolution on employee issues using current policies and disciplinary actions.

• Organized customer information and account data for business planning and customer service purposes.
• Quickly and effectively solved customer challenges to include following up to ensure remediation.
• Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
• Recommended solutions within customer budgets and proactively followed up with all leads.
• Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

• Greeted clients that entered the office to ascertain what each customer wanted or needed.
• Answered customers' questions, explained available services and corrected errors upon customers' request.
• Kept records of customer interactions or transactions, recorded details of inquiries, complaints, and actions taken.
• Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Composed, typed, and distributed meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
• Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Masters Of Business Administration, Human Resource Management

Bachelors Of Psychology, Human Resources Management/Personnel Administration, General