Director Of Membership And Guest Services
Joliet, Illinois, United States
When I started at the museum I was a Museum Assistant that worked in the gift shop and led guest tours as well as field trips. I was then promoted to Director of Membership and Guest Services to manage the membership program as well as make sure our guest experience is the best it can be while they visit our sites. We work with guests visiting on vacation, locals as well as TV and film crews. I was also the manager of all the social media for all of JAHM’s sites.