Torsten Labusch Email & Phone Number

Vienna, Austria

Munich, Bavaria, Germany

I lead a multidisciplinary team responsible for PreSales, Project Management, Customer Support, and Customer Success. By fostering a collaborative work environment and directly communicating with management and stakeholders, I enhance customer engagement and user adoption. I advise customers on best practices, optimize internal KPIs, and identify upsell opportunities. Additionally, I increase operational efficiency through the automation of business processes using AI and no-code tools. In… Show more I lead a multidisciplinary team responsible for PreSales, Project Management, Customer Support, and Customer Success. By fostering a collaborative work environment and directly communicating with management and stakeholders, I enhance customer engagement and user adoption. I advise customers on best practices, optimize internal KPIs, and identify upsell opportunities. Additionally, I increase operational efficiency through the automation of business processes using AI and no-code tools. In doing so, I contribute significantly to the strategic development and achievement of company goals. Show less

Munich, Bavaria, Germany

As Lead Technical Consulting at Cobrainer, I work with my team to ensure that our Skills AI solution is successfully integrated into our customers' HR software environments. The careful scoping of projects and the design of customized solutions are crucial. By working closely with our customers, we develop a deep understanding of their specific requirements. This enables us to configure our skills AI so that it can be seamlessly embedded into existing systems and deliver real value by… Show more As Lead Technical Consulting at Cobrainer, I work with my team to ensure that our Skills AI solution is successfully integrated into our customers' HR software environments. The careful scoping of projects and the design of customized solutions are crucial. By working closely with our customers, we develop a deep understanding of their specific requirements. This enables us to configure our skills AI so that it can be seamlessly embedded into existing systems and deliver real value by optimizing and transforming skills management processes. Show less

München, Bayern, Deutschland

Responsible for consulting and process planning for RFID rollouts in retail for customers in the DACH / BeNeLux area; focus is on the complete process chain from product manufacturing to sales at the POS. Optimization of inventory accuracy to save costs and generate (end-)customer benefits. European support for rollouts; ROI analysis and KPI control to evaluate the profitability of the projects. Speeches and presentations at trade shows and at customer sites with different disciplines; proposal… Show more Responsible for consulting and process planning for RFID rollouts in retail for customers in the DACH / BeNeLux area; focus is on the complete process chain from product manufacturing to sales at the POS. Optimization of inventory accuracy to save costs and generate (end-)customer benefits. European support for rollouts; ROI analysis and KPI control to evaluate the profitability of the projects. Speeches and presentations at trade shows and at customer sites with different disciplines; proposal response and direct interaction with Sales/Inside-Sales.At a glance:- Customer process analysis and developing necessary technical specifications and solution concepts in response to customer requests for proposals - High level process & interface definition, ROI analyses, solution and architecture recommendations- Developing concepts and communicating them to members across business units.- Management and supervision of proof-of-concepts at customers- Preparation & execution of customer presentations and product demonstrations to all shareholders, departments and C-level- Training of the sales department about the RFID software solution Show less

Augsburg, Bayern, Deutschland

- Central interface as consultant between end-customer, sales and production for individual customer solutions and during implementation of projects- Consulting for complex concepts of FUJITSU products, services, IT infrastructure and technologies- Project management and integration of new businesses for retail CEMEA&I- Analyses and reporting of KPI´s as strategic decision support- Responsibility for marketing activities for customizing division- Organization and executing… Show more - Central interface as consultant between end-customer, sales and production for individual customer solutions and during implementation of projects- Consulting for complex concepts of FUJITSU products, services, IT infrastructure and technologies- Project management and integration of new businesses for retail CEMEA&I- Analyses and reporting of KPI´s as strategic decision support- Responsibility for marketing activities for customizing division- Organization and executing of trainings and workshops (internal/external) Show less