In charge of for the achievement of sales targets. Monitoring and controlling for the existing agents and customer based on company guidelines and sales options. Structuring workflows of agents. Acquisition and examination of new customers. Visits and conversations with new agents and dealers. Annual contract negotiations concerning conditions and partner status. Monthly and yearly report to the Sales Director concerning the development, opportunities and difficulties. Sales pre-planning of exhibitions concerning the sales expectations of clients. Advising and supporting annual marketing activities. Contact for all kinds of questions, inquiries and claims for agents, dealers and end-customers. Project controlling for hotels, projects and architectures. In- and extern product and sales training. Interface between company and market. Participation in international trade fairs and tradeshows. Exclusive contact person V.I.P. in- and external end customers.

Profound experiences in the daily business with national and international markets: Germany | the Baltics | Austria | Benelux | Switzerland | France | SpainAcceptance and settlement of offers, order confirmations, invoices, after sales service and claims of existing and new customers. Support and product training by phone, via E-Mail or while a visit to Luneburg. Claims handling in cooperation with internal and external departments. Separate product trainings as trainer for internal and external groups. Work for internal projects (Introduction and optimization of processes and systems, training of new employees and trainees).

In charge of sales and personnel for a team of 7 members. Sales and merchandising for the department, shop window scheduling, creating personnel schedules, sales training, responsible for product reductions, claims, handling of claims with end customers and manufacturers, preparation and realization of events.

Headquarter HamburgInterface between Company, Sales Managers, Management and end customers at the point of sale. Responsible for the trouble-free process in the sales area, approx. 5000qm and a team of about 290 members in 9 departments. Higher decision-makers and contact person for all in- and external interests in cooperation with the management. In charge of in-house merchandising including the shop windows. Optimization of process organization and responsible for the direction of exclusive customer events.

Sales figures and personnel of a team of 8 members. 5x times best department of internal group branch sales ranking. Responsible for the merchandising concept on the floor as well as for the shop window scheduling. Creating personnel schedules and permanent sales training. Best department in internal group comparison of “Mystery shopping” tests. Responsible for the product reductions, claims, handling of claims with end customers and manufacturers, preparation and realization of exclusive events. Cooperation with the purchasing department for developing new collections. Internal trainer in charge of trainees (product and sales training). Collaboration with the purchasing department for the production of the assortment.,

Men's clothing dpt.Sales figures and personnel of a team of 9 members.Creating personnel schedules and permanent sales Training.

Men's clothing dpt.

Carpets and accessories

Sales, Men's clothing dpt.