Director, Go-To-Market
CurrentGo-To-Market Leader delivering cutting edge Building Management and Access solutions for multi unit buildings throughout Canada and the US.
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@1valet.com
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Torsten Siegelberg is listed as Director, Go-To-Market at 1VALET, a with 30 employees, based in Burlington, Ontario, Canada. AeroLeads shows a work email signal at 1valet.com and a matched LinkedIn profile for Torsten Siegelberg.
Torsten Siegelberg previously worked as Director End to End Product Experience at Rogers Communications and Senior Manager Product and Service Experience at Rogers Communications. Torsten Siegelberg holds Safe 4.5 Product Owner from Scaled Agile.
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AeroLeads found 1 current-domain work email signal for Torsten Siegelberg. Compare company email patterns before reaching out.
Relentless Advocate for the best possible Digital and Physical Customer Product Experience. Proven delivery of substantial End to End Service Experience and Operational improvements driven and measured by detailed Analytics.
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Greater Toronto Area, Canada
Go-To-Market Leader delivering cutting edge Building Management and Access solutions for multi unit buildings throughout Canada and the US.
Toronto, Ontario, Canada
Delivered Business and Operational Value through Product Management and Service Experience Improvement• Managed and Coordinated all cross functional stakeholders to drive Product Roadmap and Improve Product Satisfaction, Reduce Churn and Drive Net Promoter Score by identifying and resolving issues that contribute to Customer Friction from Install, Impaired Performance and Poor Product Reliability.• 57% overall Churn reduction through Proactive programs.• 59% reduction in IPTV Inbound Tech support Calling.• 62% reduction in Early Life Tech Support – First 45 Days.• 80% reduction in Service Truck Rolls.• 19% improvement in Customers Satisfaction (CSAT) through Proactive programs.
Toronto, Canada Area
• Defined 40+ Telemetry markers to monitor and improve Broadband and Video Product reliability and Tech Support across Wi-Fi, RF and Fibre Domains.• Prioritized Product Roadmap driving Customer Support: Home Connect App (800k/year reached, 35k monthly issues resolved, 50% Tech Support reduction).• Prioritized Enhanced Proactive Network Maintenance: 600k CX annually, 60% reduction in Maintenance related operational costs.• Established and Managed Change Management Program delivering 43% reduction in planned service impact. (~40k less devices impacted/day). 80% reduction of daytime change, Compressed Maintenance Window enforcement (97k less customers impacted/day).
Toronto, Canada Area
Product Development and Strategy for Video Content & Metadata for all Video Products. • Development Prime for first OTT SVOD (Netflix) integration against IPTV and Current Gen video products. • Key Development prime for 4K integration. Delivered Use Case and Business definition.• SME for all Over the Top Rogers TV Application product development.
Other employees you can reach at 1valet.com. View company contacts for 30 employees →
Aaron Tringle
Colleague at 1ValetSherbrooke, Quebec, Canada
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HH
Henryk Haluszczak
Colleague at 1ValetMississauga, Ontario, Canada
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JD
Justin Demuy, B.A.A.
Colleague at 1ValetMontreal, Quebec, Canada
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FP
Felipe Passos
Colleague at 1ValetFlorianópolis, Santa Catarina, Brazil
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SP
Serge Perras
Colleague at 1ValetEmbrun, Ontario, Canada
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JM
Jeffrey Martin
Colleague at 1ValetOshawa, Ontario, Canada
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CC
Chantal Clermont
Colleague at 1ValetCanada
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YL
Yuriy L.
Colleague at 1ValetToronto, Ontario, Canada
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LS
Louis Sinotte-Charland
Colleague at 1ValetCanada
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HH
Henryk Haluszczak
Colleague at 1ValetMontreal, Quebec, Canada
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Quick answers generated from the profile data available on this page.
Torsten Siegelberg works for 1VALET.
Torsten Siegelberg is listed as Director, Go-To-Market at 1VALET.
AeroLeads has found 1 work email signal at @1valet.com for Torsten Siegelberg at 1VALET.
Torsten Siegelberg is based in Burlington, Ontario, Canada while working with 1VALET.
Torsten Siegelberg has worked for 1Valet and Rogers Communications.
Torsten Siegelberg's colleagues at 1VALET include Aaron Tringle, Henryk Haluszczak, Justin Demuy, B.A.A., Felipe Passos, and Serge Perras.
You can use AeroLeads to view verified contact signals for Torsten Siegelberg at 1VALET, including work email, phone, and LinkedIn data when available.
Torsten Siegelberg holds Safe 4.5 Product Owner from Scaled Agile.
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