Torsten Stolt Email & Phone Number

Auckland, NZ

Auckland, New Zealand

Building stronger bridges between Strategy, Planning, Data and Technology

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Insight Analytics of Skinny’s customers, their behavior and profileWorking close to the Marketing Team to transform the Data Insights into actionable Marketing Campaigns by creating target groups and developing process and post campaign analytics for retention, up-sell and cross sell campaignsProcess Improvements for the Finance Team and the wider business.

Auckland, New Zealand

Delivering actionable insights across the retail business to improve customer experience, increase efficiency and improve business performanceProduce quality management reports based on large customer databasesMarket and Competitor AnalysisChurn Analysis – root cause investigations, customer profiling, customer churn behaviourCustomer Segmentation /.

Auckland

Analysis and Investigation of all performance statistics and raw counters End to End Performance & Optimisation of the Layer 2 Network Capacity ManagementAdvise on Network configuration & expansions Co ordinate with surveillance & maintenance specialists in the use of traffic SLA/KPI Reporting, AnalysisNetwork operation process maintenance and optimization

Auckland, New Zealand

Net Promoter Score Analytics, capturing root causes why customers are becoming detractors => aim to help make decisions across the company to improve the customer experienceDesign and implementation of reports based on Net Promoter Score informationChurn Analysis – root cause investigation, cross analysis including demographic and geographic factors as.