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Seasoned technology executive with 23 years of experience in Africa, UK, Europe, USA, and in global leadership roles in product companies and large corporates – spanning product, strategy, engineering, and operations.Built teams and entire organisation from the ground up. Managed established teams of up to 70 people and budgets of up to $25 million p.a. Negotiated outsourcing, consulting, and licensing agreements worth up to $1m.Passionate, empathetic and collaborative people leader with a reputation for building highly cohesive, high performing teams; building strong products & technology platforms; and running high quality operations.KEY ACHIEVEMENTSDelivered business and societal impact through building and leading teams, products, and technology platforms across a broad range of organisations, industries, and leadership roles that have included CTO, CIO, and CPO.• Led Product Mgmt & Design for an East African clean cooking ‘growth stage’ company. Scaled from 30k to 1.3m customers, enabled by a market-leading hardware, software, and user experience offering• Built world-class engineering teams (DevOps, Cloud, Cyber Security and Support Operations) for venture incubator from the ground up – critical to build, launch and operate 6+ SaaS product ‘start-ups’• Transformed a global professional services firm’s data analytics product suite with 20,000 internal users into a modern, cloud-enabled services architecture, enabling much more frequent releases, globally distributed hosting to meet complex regulatory & data residency needs, and massive scalability• Re-positioned core technology platform for a large UK mortgage lender with complex call centre systems during the 2007-09 global financial crisis
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AdvisorKoko NetworksNairobi County, Kenya
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Chief Product OfficerKoko Networks Jul 2020 - PresentNairobi, Nairobi, KeExCo-level Product Leader (hardware, software, and customer proposition) in a leading, high-impact East African scale-up in a phase of super-fast growth. We are now a strong Product team of 25+ people in Kenya and India - including product managers, product designer, programme managers, and Product Operations. Re-built the product process from discovery to delivery (several times)... organise ourselves in semi-independent product squads... and develop strong product strategy and roadmaps that drive our business capabilities forward - all hand in hand with Engineering, Commercial, and Operations.At KOKO we exist to imagine and deliver technology that transforms life in the world’s fastest-growing cities. We believe communities thrive when each of their members is connected to opportunity. We know that building a sustainable future is the grand challenge for our generation. We think boldly and build for the long term.Our KOKO Fuel product brings liquid bio-ethanol cooking fuel as a fast, safe and affordable alternative to dirty cooking fuels such as charcoal. We offer a suite of distribution, dispensing and end-use technologies that ensure customers can safely access clean fuel at prices that undercut dirty fuels.
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Tech Startup Mentor & Advisor (Pro Bono)Mest Africa Jun 2019 - PresentEast Legon - Accra, Greater Accra Region, GhMentoring seed-stage start-ups in the fast developing markets of Africa – in cooperation with MEST’s entrepreneurial training programme and incubator. Initially remote and since November 2019 on site in Accra, Ghana.I work mostly with CTOs but also CEOs of three MEST portfolio companies on aspects such as technology architecture, go-to-market approach, funding strategy, and MVP scoping / hypothesis testing. -
Vp Of Engineering - Platform & DevsecopsPwc Jun 2017 - Jan 2020GbHelped build PwC's first SaaS product incubator - PwC New Ventures. Built and scaled TechOps & Engineering from 0 to ~30 staff - covering strategy and execution for DevSecOps, engineering tools, cloud platforms, cyber security, and SupportOps for 10+ independent product teams.PwC New Ventures was established to invest in new business models that leverage our knowledge and build solutions for the growing digital market. New Ventures identifies, develops and commercializes technology-enabled solutions that deliver PwC value, knowledge and experience to our clients. Through the process of building new solutions, we foster a culture of innovation within the Firm, extend brand relevance in the market and generate new revenue.Introduced cutting edge tools and technologies such as Google GCP, Kubernetes, Helm, Terraform, Imperva, Veracode, Splunk, Stackdriver, Data Dog, Pagerduty, Slack, ServiceNow, and Jenkins -
Cio - Data & Analytics For Global AssurancePwc Oct 2015 - Jul 2017GbBuilt a new IT team from the ground up to work hand in hand with the global Audit/Assurance line of service (BU) in developing and rolling out award-winning data analytics solutions and products to 30,000 auditors worldwide. Working in close partnership with global business and IT leadership to develop an 18-month technology strategy, the associated budget (~$18m p.a.), and organisation required to deliver against business transformation priorities. Modernised technology delivery through migrating existing products to a highly automated cloud platform, faster software delivery through Agile development, automated testing, and DevOps practices – executed by a highly effective global team of 60 architects, developers, engineers, project managers, analysts, testers, and service managers.Introduced cutting edge tools and technologies such as Puppet, Microsoft Azure, Azure DevOps, Confluence, Slack, Airflow, Selenium, AppDynamics, MemSQL
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Head Of Platform Engineering & Regional CtoGe Capital Oct 2013 - Aug 2015Norwalk, Ct, UsBuilt a brand new global team of 15 technologists and operations experts (across US, UK, and Germany) from scratch - responsible for platform strategy, management, and service delivery for GE Capital's global cloud and ‘Platform as a Service’ environment.Key leadership team member of GE Capital’s 'ArchOps' team - chartered to disrupt 'the way we do IT' in 4,000 strong IT organisation - by incubating a private cloud platform and DevOps concepts based on highly automated 'infrastructure as code', continuous delivery, elastic scaling, and re-imagined 'cloud ready' ITSM processes. -
Global Technology Strategy Leader & Regional CtoGe Capital Jul 2012 - Oct 2013Norwalk, Ct, UsSuccessfully transitioned the EMEA Technology team into the new global CTO organisation (300+ technologists) for GE Capital (a company with ~50k employees, over 80m customers, operating in 30+ countries and $7.4B net income in 2012) - and reported to the Global Chief Architect with a dotted line to the global CTO. Responsible for the creation of the global technology strategy for the company's IT infrastructure, developing the architecture discipline globally, and the core architecture review board.Designed & implemented a new strategic planning framework for IT, introduced a transformative annual technology forecast, created a global community of IT architects across multiple business units, and designed an internal development and certification programme for architects.
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Acting Cto, EmeaGe Capital Dec 2011 - Jul 2012Norwalk, Ct, UsAsked to step up as regional (interim) CTO for GE Capital EMEA during the transition towards a globally consolidated CTO organisation - reporting to the EMEA CIO.Responsible for a corporate team of 12 FTE covering Enterprise & Technical Architecture, Infrastructure Services, and related governance processes for a pan-European financial services business with 19,000 employees in 11 countries.
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Chief Technology OfficerGe Capital Nov 2007 - Dec 2011Norwalk, Ct, UsPromoted to CTO for GE Money Home Lending (GE's UK mortgage business with ~$35bn in assets and 2,000 employees in 2008), reporting to the CIO. Responsible for all IT Infrastructure services, PMO, technology strategy, and architecture (covering servers & storage, data centres, networks, databases, telephony, call center technology, and end user technologies).Led a team of 30 FTE and 40+ outsourced resources - including from 2008 through the financial crisis and several major re-organisations. Responsible for an operational budget of $12m p.a. and investment/capex budget of ~$5m, supporting 400-500 servers, 7 major office locations, 2000 workstations, and two data centres.Established a new architecture function, defined a rolling 3-year technology strategy in line with business goals, and significantly improved the environment in terms of stability, performance, and technical debt. Worked closely with business leaders in Risk (co-owning Business Continuity and Disaster Recovery) and in Operations (driving an aligned business and technology strategy for 4 critical contact centres with 300-500 agents).
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Infrastructure Services ManagerGe Capital May 2005 - Nov 2007Norwalk, Ct, UsStepped into the first people manager role, leading a team of 6 FTE and 30 outsourced resources covering IT Helpdesk, deskside support, and server & storage management - supporting a business of 2,300 users across the UK in two recently acquired businesses that were being integrated.Standardised technology and service offerings, introduced clear SLAs and measurable end user satisfaction KPIs, consolidated teams across 15 UK sites and introduced a single IT Helpdesk (dealing with 8,000 calls per month at peak) - all aligned with the cultural change of two major acquisition integrations. Delivered cost savings of $250k.
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Technical Project ManagerGe Capital Mar 2003 - Apr 2005Norwalk, Ct, UsAs part of a small HQ IT team, I worked for the regional CTO in a varied role focused on both providing strategic guidance and expertise on IT infrastructure technology to 23 business units across 19 European countries and also managing large regional technology projects.Key projects included the complete IT infrastructure design & build for a “greenfield” mortgage business in Italy and migrating 21 regional businesses units to a single shared directory service.
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Information Technology Leadership Program (Itlp)General Electric (Ge) Jan 2001 - Mar 2003Boston, Ma, UsParticipant in GE’s IMLP/ITLP graduate programme, completing four 6-month assignments in different lines of business in the UK, France, US, and Ireland. Projects included process re-engineering and digitisation of an IT Change Management process, a cross-functional assignment in Finance focused on automation of financial reporting, and a mainframe network re-design and migration project.
Torsten Rueter Skills
Torsten Rueter Education Details
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University Of OxfordSoftware & Systems Security -
Imperial College Business SchoolGeneral Management
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University Of MünsterInformation Systems
Frequently Asked Questions about Torsten Rueter
What company does Torsten Rueter work for?
Torsten Rueter works for Koko Networks
What is Torsten Rueter's role at the current company?
Torsten Rueter's current role is Advisor.
What is Torsten Rueter's email address?
Torsten Rueter's email address is to****@****pwc.com
What is Torsten Rueter's direct phone number?
Torsten Rueter's direct phone number is +4420721*****
What schools did Torsten Rueter attend?
Torsten Rueter attended University Of Oxford, Imperial College Business School, University Of Münster.
What skills is Torsten Rueter known for?
Torsten Rueter has skills like It Strategy, Vendor Management, Program Management, Outsourcing, It Service Management, Enterprise Architecture, Project Management, Disaster Recovery, Strategy, Leadership, Change Management, Management.
Who are Torsten Rueter's colleagues?
Torsten Rueter's colleagues are Trevor Kirumba, Peter Nduthu, Innocent Kisuge Cpa, Ronald Mutai, Bernard Kibathi, Meshack Onyango, Sharon Jepkemboi.
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