Tory (Orozco) Stephens Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Driving Charter &.Group sales growth through innovative strategies and streamlined processes.Coaching and developing high-performing sales professionals while fostering a collaborative and innovative team environment.Collaborating with clients to craft personalized travel experiences, ensuring exceptional service from inquiry to execution.Designing and implementing scalable workflows, lead tracking systems, and analytics tools to enhance operational efficiency and data-driven decision-making.

Denver, Colorado, United States

Developing and managing new hire training and ongoing training initiatives while also supervising departmental support for the Customer Sales division of the Globus family of brands North America call center.

Designing, overseeing and executing the Vacation Planner Training program for new and existing associates.Supervisor of the Vacation Planner Support team that contributes to daily agent assistance as well as ongoing coaching initiatives. My focus was to build a supportive environment within Customer Sales with an emphasis on a "guest first" experience and a constant stream of learning and development.

Created and executed the Vacation Planner Training program for new and existing associates.Facilitator lead new hire training in a virtual environment with an average of 60% associate retention. Supervised our help desk team that contributes to daily agent assistance as well as implemented ongoing coaching initiatives.

High revenue outbound customer sales agent (Vacation Planner) focused on new sales, customer retention and service. I also assisted in onboarding training and ongoing coaching for the department. I worked with upper management to implement sales strategies and IT on system improvements to increase daily production and efficiency.Over $4 million in sales in 2019.

Golden, Colorado

Top online marketing and sales consultant helping contractors grow their business by connecting to new clients and retaining their customer base. Also assisted clients with other marketing strategies such as email/mail marketing, logo design and social media.100% client retention in 12 monthsAverage client saw 30% business growth$6,000 in company revenue each month

Denver, Colorado

Marketing Consultant in inside sales specializing in creating programs for small businesses that focus on helping business owners find new customers, retention and digital platform design. #3 in new business in Denver ISA divisionCertified Google Ad Words reseller

Self-managed in-store promotional demonstrations for a variety of clients in major retailers.Conducted second round interviews on site for potential new hires.Ran meetings and daily office operations for the staff.Managed a team of 3-6 people and helped train and develop their skill set.National trainer/mentor for one of our best selling clients.Assisted in running daily national conference calls to discuss marketing strategy and problem solving with 20+ reps throughout the U.S and Puerto Rico.

Greeley, Co

-Implemented and organized a complete overhaul of The Mirror's image, awareness and engagement on campus. -Created a new company identity that conveys the support of our campus and our community. (A reflection of the UNC community).-Personally engage with students on campus and pass out papers on a weekly basis.-Managed and train a team of four interns with little to no formal experience.-Created social media content to engage our audience and generate more exposure.-Increased organic reach to our social media platforms by 282%www.uncmirror.com

GYP is an organization determined to enrich the Greeley community by uniting developing young adults in the area. GYP aims for our members to create meaningful relationships in the community through business connection opportunities, professional development, community service opportunities and social events.I coordinated marketing and communications for GYP, as well as planned and organized social events.

Greeley, Co

Bear Biz is a program designed to integrate the UNC student community and the Greeley community together. My job was to recruit local businesses to join the program and give UNC students discounts for their products or services. I talked to students on campus and on social media to spread awareness of the program, as well as find out what businesses appeal to them. -Managed social media marketing, advertising and promotions for the Bear Biz student discount program-Prepared and execute marketing plans and the recruitment of new businesses.-Organized promotional events and materials-Personally distribute discount cards on campus-Expanded the number of participating businesses from 60 to 76-Social media growth: Facebook +1,131 likes Twitter +286 followers Instagram +81 followerswww.bearbizgreeley.com

I organized club activities and finances, planned professional meetings, guest speakers and trips designed to benefit our members future careers.

I planned events to fundraise for club events, trips and workshops.

Bachelor'S Degree, Journalism: Pr/Advertising Media Emphasis

Activities and Societies: The Mirror Student Newspaper, Bear Biz Student Discounts, The Association of Women in Communications (President)

Education record