Managed on average $35,000 in sales and inventory per week, 3-6 member cross-functional (product, engineering, sales, support) team. Orchestrated precise inventory receiving, auditing, and restocking operations, ensuring accurate stock levels and reducing out-of-stock incidents by 40% in alignment with industry practices.Developed and executed team-building activities, enhancing staff engagement and boosting sales. Conducting corporate training activities and educating staff on company policies, procedures, and service standards. Generated comprehensive performance reports, analyzing key metrics to identify areas for improvement; adjusted work ow resulting in a 20% increase in sales and a 15% reduction in customer complaints. Led the team to exceed sales goals while maintaining excellent customer satisfaction scores. Skilled in fostering positive work environments and driving operational efficiency. Adept at multitasking, training, and customer communication. Eager to leverage my experience in this role. E ective human resource skills to coach and motivate teammembers.Increased Customer Connections Scores by 30% in 5 weeks through coaching and improving customer service techniques.Achieved a 7% increase in Store Operations Score in 4 weeks ( food taste, cleanliness, beverage taste, order accuracy, speed of service).Provided clear, specific, timely, and respectful feedback on staff performance, as well as recognizing changes in employee morale.Identified steps to reduce customer waiting time and delivered outstanding service resulting in increasing customer connection scores by 25% and reduced run time performance by 50%.Used communication skills to resolve customer problems and complaints effectively; listening and devising new courses of action to better suit the customers' needs.

Created and maintained 3 social network sites to promote products, and provide customers with knowledge on products.Responsible for handling calls in regards to questions or advice by using professionalism and communication skills.Utilized personal skills, listening skills, and verbal communication skills to forge and cultivate positive relationship building with customers to create fortuitous relationships.