Tory Harper Email & Phone Number

Liverpool, Gb

Liverpool, United Kingdom

Liverpool, United Kingdom

Winner of North West Accountancy Region - Best Newcomer 2011/2012, after only 5 months in position!Acting Manager of the Liverpool Accountancy Branch during the last 2 months of my role.At Reed Human Resources I supplied bespoke permanent and interim solutions, for individual or volume project assignments. I worked with clients within the private, public and not-for-profit.I worked with candidates across the HR spectrum in both the generalist and specialist HR markets… Show more Winner of North West Accountancy Region - Best Newcomer 2011/2012, after only 5 months in position!Acting Manager of the Liverpool Accountancy Branch during the last 2 months of my role.At Reed Human Resources I supplied bespoke permanent and interim solutions, for individual or volume project assignments. I worked with clients within the private, public and not-for-profit.I worked with candidates across the HR spectrum in both the generalist and specialist HR markets, assisting companies with the recruitment of roles from HR Director right through to HR Assistant. Show less

A dual site role as Human Recourses Advisor for Crowne Plaza Liverpool City Centre and 62 Castle Street, I have a wide range of experience in generalist HR issues, with particular responsibility in recruitment and selection, performance management, training and development as well as retention strategies. As part of the Centre Island HR team I looked after two differently branded properties one corporate, the other boutique, and applied best practice policies in both. Employing… Show more A dual site role as Human Recourses Advisor for Crowne Plaza Liverpool City Centre and 62 Castle Street, I have a wide range of experience in generalist HR issues, with particular responsibility in recruitment and selection, performance management, training and development as well as retention strategies. As part of the Centre Island HR team I looked after two differently branded properties one corporate, the other boutique, and applied best practice policies in both. Employing approximately 220 staff across both sites. Reporting directly to the General Manager, and accountable to the Group HR Manager, I worked independently and as part of a team at both hotels. Show less

Assisting the Human Resources Coordinator in the day to day generalist application of Centre Islands HR strategies including aspects of recruitment, retention, recognition, training and HR administration. Discretion, good listening skills, and the ability to build and maintain effective working relationships was essential to the role. I was responsible for marketing the hotel internally to meet the company’s vision as being recognised as the 1st choice hotel in their market by customers and… Show more Assisting the Human Resources Coordinator in the day to day generalist application of Centre Islands HR strategies including aspects of recruitment, retention, recognition, training and HR administration. Discretion, good listening skills, and the ability to build and maintain effective working relationships was essential to the role. I was responsible for marketing the hotel internally to meet the company’s vision as being recognised as the 1st choice hotel in their market by customers and employees alike. Show less

Responsible for ensuring all guests of the Crowne Plaza Liverpool, particularly VIPs, regular guests and Priority Club (hotels loyalty scheme) guests received an outstanding experience. Commanding respect and attention in groups, whilst promoting and selling ideas persuasively, maximising revenue opportunities and meeting all product related targets. Held full responsibility of the Duty Manager rota, ensuring training needs were analysed and met, maintaining records and updating them. This was… Show more Responsible for ensuring all guests of the Crowne Plaza Liverpool, particularly VIPs, regular guests and Priority Club (hotels loyalty scheme) guests received an outstanding experience. Commanding respect and attention in groups, whilst promoting and selling ideas persuasively, maximising revenue opportunities and meeting all product related targets. Held full responsibility of the Duty Manager rota, ensuring training needs were analysed and met, maintaining records and updating them. This was a demanding and high profile role requiring professionalism dealing with special requests and customer feedback, building relationships within and outside the hotel to promote a proficient and friendly image of the hotel. Show less

Education record

A Level – Business Studies, ICT, English Language, and General Studies AS Level – French

Education record

9 GCSEs, Grades A - C, including English and Mathematics.