Tory Roberts Email & Phone Number

Lynchburg, VA, US

As the CEO of Abloom Assistant, I lead our mission to provide exceptional virtual assistance to entrepreneurs and businesses. My responsibilities include:Strategic Leadership: Developing and executing the company’s vision, goals, and strategies to drive growth and improve service delivery.Team Management: Overseeing the recruitment, training, and.

• Serve as a pivotal link between the Genetic Counseling project team by actively participating in team meetings, contributing insights and facilitating cohesive project development
• Support genetic counselors by addressing clinic and patient inquires meanwhile updating internal databases to reflect test progress (specimen collection, processing, and results)
• Proactively review incoming referrals and claim denials, requesting additional documentation from clinics as needed
• Orchestrate seamless communication between Prior Authorization, Claims and Appeals, and lab teams, troubleshootingissues, verifying samples, and streamlining processes

· Provide tours around campus to prospective students, alumni, and many other special guests visiting Liberty University · Perform office tasks aiding with admissions, financial aid, and various questions about facilities on campus

Lynchburg, Virginia, United States

• Assisted physicians with patient examinations performing 15 vital signs assessments per day
• Collected medical history accurately to facilitate informed diagnosis and treatment decisions
• Provided compassionate patient education, offering clear explanations of medical procedures, test results and treatmentplans, empowering patients through their healthcare journey
• Maintained HIPAA regulations and safeguarded patient information
• Ordered and interpret labs and diagnostic images, ensuring patient’s records are updated timely
• Contacted other physician offices, pharmacies, therapists, and nursing homes to coordinate care

Indianapolis, Indiana, United States

· Mentored by Dr. Cook-Mills, Director of the Allergy and Asthma Department, and conducted various experiments in her lab · Conducted mice-based laboratory research to determine the initiation factor of food allergies on a cellular level

Virtual Internship

· Wrote my 1st manuscript for publication on the topic of “Pediatric Neurodevelopment on Mars”· Collaborated with my mentor, Dr. Yao Ying Ma to lead 20 lab members in developing a drug to end cocaine addiction

Washington, District Of Columbia, United States

· Provided excellent customer service to all patients and acted as an advocate for their needs · Maintained over 5000 records by recording and filing physician's orders and prescriptions

Harlingen, Texas, United States

· Filled medications and was ranked among Top 100 in the state for outstanding efficiency with speed · Resolved insurance rejections and physician authorizations by communicating with over 50 3rd parties

Harlingen, Texas, United States

· Communicated with customers to fulfill insurance needs: renewals, cancellations, billing, quotes· Prepared and analyzed quotes to provide customers with at least $100 decrease per year · Presented compiled reports at team meetings to show 20% increase in signing contracts

Virtual Internship

· Partnered with doctors at Northwell Health to write over 40 abstracts for various medical articles· Contacted 100 positive COVID patients per week and inputted data, with consent, to a biobank

Interdisciplinary Studies, Science, Business, Psychology

I hold a unique interdisciplinary degree in science, business, and psychology, making me highly marketable in today's job landscape. My.

High School Diploma, Pre-Medicine/Pre-Medical Studies

High School Diploma | Summa Cum Laude | GPA: 3.8