Product Manager Principal
Travelocity
Accountable for customers' experience and engagement on a Top 500 website yielding over 10 million unique visitors a month while driving best of breed user experience programs. Shaped company strategy and orchestrated product development by providing clear and concise direction to information architects, designers, and developers, ensuring the site is constantly meeting the demanding needs of the consumer. Other responsibilities include:- Provided clear direction and requirements to designers, information architects and development team - Defined rock solid business cases and execute e-commerce strategies to boost site traffic, reduce bounce rates, and strengthen product conversion- Monitored performance (traffic, conversions, bounce rates, etc.), uncover gaps, dead ends, and poor user experience; devise well articulated plans to address those gaps and turn around abandonment rates- Led multi-variate tests on landing pages which have decreased bounce rates by 30+% YOY - Worked closely with analytics and business intelligence teams to monitor traffic and conversion- Developed and execute search engine optimization (SEO) strategies to drive additional organic traffic to the site- Led multi-faceted landing page project focused on growing organic presence in the Hotel line of business- Worked closely with search engine marketing (SEM) and Social Media teams to ensure landing pages properly align with digital marketing campaigns