Tosha Schmid Email & Phone Number

Savannah, Georgia Area

Systems Administrator (March 2018 - January 2020)IT Systems Administrator Intern (December 2016 - March 2018)Manage securities including roles, profiles, sharing rules, workflows, and groups. Responsible for creating and maintaining user-profiles and securities. Maintain and customize cloud services and applications. Build custom reports, dashboards, and workflows. Manage operational requests and reporting including individual views and troubleshoot issues. Develop training materials and provide training and support to end-users. Maintain database integrity and accuracy including cleansing and duplicate record management. Evaluate new releases of systems to determine functionality requirements and provide detailed information on how changes will apply to all affected systems, departments, and users.Systems:- Salesforce (SalesCloud, ServiceCloud)- Five9- NewVoiceMedia- Sage 100- QuickBooks- ExaVault- Office 365- Azure

Savannah, Georgia

Look after customers, ensure they are satisfied and have an enjoyable time in order to create a return customer. Complete Knowledge of the food menu and drink menu, with a menu that changes quarterly, and specials that change daily, and common questions of customers. Entering the correct information into the computer system the first time, so the customer gets the correct order, and the inventory stays correct. Keep an open line of communication between hosts, managers, and expo. When needed answer phones, take to-go orders, greet customers, and seat guests.

Brunswick, Georgia

Dunlap, Tennessee

Lead Operator (Dec 2012 - August 2013) Machine Operator (December 2011 - December 2012) Manage cell lines, train the line and machine operators on specs, safety, and the order of operations. Ensure Production Basics and the safety rules were followed and that the line is running as a team. Run my part of the line, ensure quality control, labeling and packaging, ensuring preventative maintenance was scheduled, loading and unloading, and making sure the recordkeeping was done. Whether there were any problems or not keeping open communication between the line, Team Leaders, Manager, and Shift Supervisor. I went through lead operator training and production basic training to help prepare me to be a team leader.

Portage, Michigan

Work independently or as a team to produce, inspect, and pack parts before sending them out to the customer. Each part should be 100% satisfactory. As a temporary machine operator, I was put on many different lines and machines to make sure I would be able to learn each component, the order of operations, and learn all aspects of different jobs throughout the factory. As a temp, it was necessary to have perfect attendance, not miss any days, be late, or have a bad attitude, despite working mandatory 76-82 hours a week.

Bachelor Of Information Technology, Cyber Security Track

Education record