Senior Operations Manager
CurrentTroubleshoot and resolve complex software/user profile problems. Manage and coordinate hardware/software implementations and transitions. Facilitate training of the management team and end users to ensure a smooth transition to new software and workflow processes. Mentor, support, and train various teams on systems, processes, and applications. Collaborate with internal and external customers and vendors to resolve problems and facilitate smooth transitions. Negotiate time and financial… Show more Troubleshoot and resolve complex software/user profile problems. Manage and coordinate hardware/software implementations and transitions. Facilitate training of the management team and end users to ensure a smooth transition to new software and workflow processes. Mentor, support, and train various teams on systems, processes, and applications. Collaborate with internal and external customers and vendors to resolve problems and facilitate smooth transitions. Negotiate time and financial resources. Evaluate and manage project plans, coordinate resources, and document workarounds to improve the quality and efficiency of the office and IT operations. Design and redesign existing workflow processes to make sure best practices are used. Create and communicate policies and procedures to support effective office operations. Process payroll. Show less