Tosh Swain Email & Phone Number

As marketing experts, we strive to serve our community by helping local businesses, creators, and nonprofits amplify their impact and get discovered by more people seeking their unique offerings.Since 2020, EXPLORINGNOTBORING—our Utah-based benefit company—has been bootstrapping solutions to break the mold in the name of experience and community.We built 𝗲𝘅𝗽𝗹𝗼𝗿𝗶𝗻𝗴𝗻𝗼𝘁𝗯𝗼𝗿𝗶𝗻𝗴.𝗰𝗼𝗺—your connect for uniquely local experiences—where we partner with local creative businesses to make it easy for anyone to create meaningful, shared experiences; and𝗧𝗵𝗲 𝗛𝘂𝗯—our AI-powered CRM that helps automate local business growth via Google Maps & Ranking, 5-Star Reviews, Customer Experience + More ✨Shhh...We're in it for the community! ENB is building on our vision to reinvent the way that people create and share rich, memorable experiences—at home, at work, on the town, in the woods, alone, together, anywhere, anytime. By elevating uniquely local experiences, we use our digital superpowers to make this world feel like one big small town—one local expert at a time.

Utah, United States

Dreamers Wish Foundation is a Utah-based 501 c3 non-profit charity organization that seeks to support underprivileged school-aged children and youth k-12.

Oakland, Ca

Incubating creativity since 1968! Leonardo, the International Society of the Arts, Sciences, and Technology, serves a network of transdisciplinary scholars, artists, scientists, technologists and thinkers, who experiment with cutting-edge, new approaches, practices, systems and solutions to tackle the most complex challenges facing humanity today. Our flagship publication, 𝑳𝒆𝒐𝒏𝒂𝒓𝒅𝒐, the world’s leading scholarly journal on transdisciplinary art, anchors a robust publishing partnership with the MIT Press.

Slc, Ut

Give your windows their summer bod ☀️ Get brighter views with scrubbed clear & squeegee clean windows! And yeah, we clean like a girl 💪

Directed all department teams and strategies with an emphasis on customer service, technical support, client retention, team-building, and company growth. Developed and implemented all operating systems; CX campaigns; customer-facing and customer service team documentation and tools (including Trainual, Hubspot Knowledgebase, Intercom Chatbots, and Slack Channels for evergreen FAQs), hiring and team training + performance and incentive programs. Promoted company culture, vision, and goals. Played a pivotal role in achieving 1939.75% company growth rate, earning us #228 on the INC 500 in 2020.

Oversaw all company communication and projects. Developed all customer service operating systems, training materials, and the customer help center. Managed talent acquisition and partner relations. Produced promotional videos, infographics, events, articles, email campaigns, landing pages, and ads. Directed all cross-functional team projects. Led all team meetings, board meetings, team-building activities, and company events. Grew our organic LinkedIn followers 882% and organic blog subscriptions 697% with original graphics and targeted messaging.

Mount Jordan Middle School

Achieved the highest rating of Highly Effective in Canyon’s CTESS teacher evaluation program. Received the Canvas Black Diamond award for an expert level blended-learning classroom. Used differentiated instruction and 504 plans for effective teaching.

Conducted all client onboarding and business coaching while establishing and implementing all operating systems. Performed team member onboarding and training. Maintained client relations and communication. Oversaw all customer service operations, documentation, and technical support.

Bachelor Of Science - Bs, Social Science Composite History Double Major

Activities and Societies: Black Scholars United (2010 - present); Student Economic Association (2012 - present); Psi Chi International.

Master'S Degree