• Leading the OTC (Order To Cash) team of 6-8 ppl • Responsible for seasonal planning, ensuring seamless daily operation• Maintaining OMS; validating order and product data• Management reporting: order fulfillment, cash flow planning• B2B accounts management, covering order-to-cash process, ensuring on-time delivery, manage invoicing and AR activities. 300+ accounts, 25M+ EUR turnover yearly• Participate in process development and re-platforming projects

• Managing the finished goods warehouse of 8-10 ppl where I
was responsible for both inbound and outbound B2B and B2C operations (100k+ products per year)• Conducting quarterly inventory counts, assisting in external audits. • Property management

Spent a gap year in New Zealand with a work and travel visa where I’ve had various short term jobs. I lived 15 months in New Zealand then I travelled in Australia, the Pacific and South East Asia. I had the chance to volunteer in Malaysia and Indonesia which was a great experience.

• Responsible for managing and operating internal quality assurance projects of brake controller electronics (ABS) production in four locations worldwide • Coordination of internal defect management, report creation to central quality management• Performing internal line audits and site visits

• Responsible for co-ordinating international assignments between IBM employees and third party vendors• Providing ongoing support to employees whilst they are on assignment• Updating and maintening process flows and documentation

• Responsible for responding to customer issues regarding all aspects of our client's services• Updating and maintaining databases and systems• Troubleshooting, debugging user accounts/services

• Providing first level technical support• Network settings troubleshooting• Completing administrative duties