Michelle Hay

Michelle Hay Email and Phone Number

Project Coordinator/ Management, Process Improvement @ Mission Services of London
london, ontario, canada
Michelle Hay's Location
London, Ontario, Canada, Canada
Michelle Hay's Contact Details

Michelle Hay personal email

n/a

Michelle Hay phone numbers

About Michelle Hay

I have experience in managing projects across the province of Ontario. I excel at collecting, organizing and analyzing data. I am a forward thinker always seeking to improve processes. Facilitating meetings and training staff on best practices comes naturally to me. I lead the organization in reducing redundancies and add value and efficiencies to tasks.My greatest strengths are in building relationships and communicating at all levels of an organization, continuously learning and achieving my personal and business goals. My work experience is supported by a Professional Certificate in Project Management, Pure Selling and an array of other courses, many pertaining to Health and Office Safety.

Michelle Hay's Current Company Details
Mission Services of London

Mission Services Of London

View
Project Coordinator/ Management, Process Improvement
london, ontario, canada
Employees:
76
Michelle Hay Work Experience Details
  • Mission Services Of London
    Intermediate Accountant - Finance
    Mission Services Of London Jul 2018 - Present
    London, Canada Area
  • Lambton Shores Phragmites Community Group
    Project Coordinator
    Lambton Shores Phragmites Community Group Sep 2016 - Present
    Lambton Shores, Ontario
    By establishing strong relationships with the technical team, Board members, landowners, government, vendors and stakeholders I am managing the Lambton Shores Coastal Wetland Enhancement Project, including planning, budgeting, reporting, administration, media and project outreach while utilizing the Invasive Phragmites Management Plan for the Municipality of Lambton Shores. Funding for this project was provided bythe National Wetland Conservation Funding and Environment and Climate Change Canada grant for the Lambton Shores Coastal Wetland Enhancement Project.
  • Innovative Steam Technologies
    Field Operations Specialist
    Innovative Steam Technologies May 2017 - May 2018
    Cambridge, Ontario, Canada
  • Canadian Mental Health Association, Elgin
    Project Manager, Finance (Contract)
    Canadian Mental Health Association, Elgin Apr 2016 - Oct 2016
    St. Thomas, Ontario
    Review of accounting processes. Identify gaps and risks, streamline procedures and mitigate risks where required. Document processes to create Standard Operating Procedures. Also provide timely execution of Accounts Payable, Receivables, Bank Deposits and general bookkeeping, assisting through audit season. Assisting clients and staff with payment questions.
  • Mld Solutions Inc.
    Crm Product Specialist
    Mld Solutions Inc. Jan 2016 - Mar 2016
    111 Waterloo Street, Suite 207
    Establish a strong relationship with clients to maintain a high degree of contact and satisfaction. Interactions include discovery meetings, blueprint sessions, solution reviews, and training. Work closely with the internal CRM team to implement and support our CRM clientele. Work effectively towards expedient completion of client projects and ensure that business objectives are met. Work with clients to identify initial requirements as well as troubleshooting as issues arise and needs change. Participate in user testing. Write training materials and troubleshooting documentation. Work with support team to provide communication and support to clients. Monitor support and customer relations to proactively improve service offerings and customer relations. Track issues and risks, communicate status and escalate concerns to management.
  • South West Local Health Integration Network
    Program Assistant
    South West Local Health Integration Network Nov 2006 - Jan 2016
    London, Ontario
    Support the LHIN's and management responsibilities related to the Health Service Provider finance and performance functions. Work closely with the finance and management team to strengthen and manage funding allocation processes, while providing leadership to the overall work of the LHIN in pursuit of quality and care, cost containment and improved efficiency. Involved in performing a variety of administrative duties, including: maintaining stakeholder contact databases, supporting the transfer payment transaction process, coordinating project logistics, supporting work plan implementation, including scheduling, minute taking, event and accommodation planning, report and document preparation, and ensuring that appropriate processes are in place to support the allocation process. About South West Local Health Integration NetworkThe South West Local Health Integration Network (LHIN) is a crown agency responsible for the planning, integration and funding of nearly 200 health service providers including hospitals, long-term care homes, mental health and addictions agencies, community support services, community health centres, and the South West Community Care Access Centre. The South West covers an area from Lake Erie to the Bruce Peninsula and is home to almost one million people.
  • South West Community Care Access Centre
    Team Assistant For The Intake Team
    South West Community Care Access Centre Mar 2006 - Nov 2006
    Create correspondence for all new intake clients on a daily basis, file client cases. Provide support to the Intake Team and Client Services Manager.
  • American Water
    Administrative Assistant
    American Water Jul 2005 - Dec 2005
    Grand Bend, Ontario
    Administrative Assistant to the Project Manager and the staff at the water plant. Plant located in Grand Bend at the Lake Huron Water Supply office on Hwy 21. Schedule meetings and events for Project Manager and plant staff as required. Greet guests, answer phones. Source and procure goods and services/repairs utilizing purchase orders. Process invoices and expense reports quickly and accurately for timely payment to vendors or staff. Liaise with vendors to reconcile accounts. Identified $10k+ in duplicate payments at the American Water Canada Corp. recovering 100% of monies owed. Ensure active control of risk and expense by monitoring, tracking and reporting on daily activities and workflow. Maintain petty cash and receipts. Reconcile expense reports.
  • Td Canada Trust
    Team Lead, Accounts Payable
    Td Canada Trust Sep 1997 - Feb 2005
    Manage a group up to 13 individuals who keyed invoices for prompt processing payment. Train and provide regular feedback for their performance appraisals which I wrote bi-annually. Provide continuous reconciliation help to my staff to ensure all invoices / statements were paid correctly and within terms. Accounts Payable reconciliation: Create a system in excel for better managing the ‘recurring-payment’ vendor accounts (number up to 1,000 transactions) related to branch and corporate offices to eliminate past duplicate payments after the TD and Canada Trust Accounts Payable merger. Identify $98,000 in duplicate payments, recovered $96,000. Manage these recurring payments on a monthly basis for three years.Ensure active control of risk and expense by monitoring, tracking and reporting on daily activities and workflow. Maintain petty cash and receipts. Reconcile expense reports.
  • Forest City Business Equipment
    Sales Representative
    Forest City Business Equipment 1991 - 1992

Michelle Hay Skills

Process Improvement Healthcare Microsoft Office Leadership Team Leadership Change Management Strategic Planning Customer Service Business Analysis Program Management Policy Budgets Management Risk Management Finance Research Team Building Project Management Financial Analysis Performance Management Data Management Workshop Facilitation Training Business Process Improvement Sharepoint Insurance Accounting General Ledger Project Planning Budgeting

Michelle Hay Education Details

Frequently Asked Questions about Michelle Hay

What company does Michelle Hay work for?

Michelle Hay works for Mission Services Of London

What is Michelle Hay's role at the current company?

Michelle Hay's current role is Project Coordinator/ Management, Process Improvement.

What is Michelle Hay's email address?

Michelle Hay's email address is mh****@****tsg.com

What is Michelle Hay's direct phone number?

Michelle Hay's direct phone number is 151970*****

What schools did Michelle Hay attend?

Michelle Hay attended Fanshawe College, Saunders Secondary School.

What skills is Michelle Hay known for?

Michelle Hay has skills like Process Improvement, Healthcare, Microsoft Office, Leadership, Team Leadership, Change Management, Strategic Planning, Customer Service, Business Analysis, Program Management, Policy, Budgets.

Who are Michelle Hay's colleagues?

Michelle Hay's colleagues are Sarai Fonseca, Liz Ide, Kristin Cacilhas, Dominique Godoy, Genna Mandich, Mary-Jo Hartman, Shonett Sutton.

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