Michael Totten Email & Phone Number

Chicago, IL, US

Chicago, IL, US

• Led end-to-end business intelligence solution delivery for US business functions, partnering with platform and delivery teams.
• Developed and maintained comprehensive product roadmap, aligning backlog with strategic goals and priorities.
• Crafted and presented business cases, defining clear business value and OKR's for solutions in production.
• Orchestrated user acceptance testing (UAT) sessions, ensuring seamless coordination with business stakeholders.
• Collaborated with Scrum Master and technology teams to lead sprint and release planning.
• Supervised multidisciplinary teams of Tech Leads, Data Analysts, BI Developers, and Data Engineers, providing technical leadership and coaching.

Chicago, IL, US

• Key member on a cross-organization team for on-boarding highly sought after new internal products
• Developed and optimized new and existing customer facing dashboards to create a more user friendly experience
• Led training for business intelligence tools and held presentations for the sales organization
• Used PowerBI and other business intelligence tools to increase efficiencies while providing dynamic user friendly outputs to improve the reporting process
• Worked on various ad-hoc projects across the division and within different departments
• Created advanced SQL queries to automate QBR creation reducing work time to minutes

Chicago, IL, US

• Piloted the initial design and production of automated reports for Latin America to increase efficiency, using key metrics unique to aviation and developed new key metrics for unique cases
• Used PowerBI and other business intelligence tools to increase efficiencies while providing dynamic user friendly outputs to improve the reporting process
• Worked on various ad-hoc projects across the division and within different departments
• Subject matter expert for business intelligence tools with in United

Washington, DC, US

• Monitored spending activity against budget, identified and corrected $1.2M in invoice discrepancies leading to 2.5% increase in budget efficiencies.
• Responsible for monitoring and allocating a VA hospitals $380 million dollar budget.
• Developed daily, month-end, quarterly, annual, and ad hoc reports to action variances and discrepancies in spending levels.
• Demonstrated strong analytical abilities by building and maintaining Key Performance Indicators (KPIs) and reports and establishing new metrics to monitor assets.
• Focused on automating existing reports to streamline report production.

Herndon, Virginia, US

• Led a team of 12 security personal in day to day protective security operations.
• Ensured all reports were prepared and submitted in a timely manner to the management team.
• Provided Communication between clientele and various Iraqi government officials and other government entities.
• Coordinated cross-functional events with several high-level dignitaries and their security teams.
• Developed training programs to ensure junior level employees had opportunities to grow.

Arlington, Virginia, US

• Led a team of 5 personnel in a highly stressful environment. With a successful record of accomplishment.
• Created in-depth training materials with PowerPoint presentations to train other members joining the team.
• Conducted team building exercises to increase teamwork and unit cohesion

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor’S Degree, Business Administration