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With over 10 years of experience in business intelligence, I am a principal sales strategy leader at United Airlines, where I deliver data-driven solutions that support key business functions and goals. I specialize in data modeling, dashboard development, and visualization tools, using platforms like Power BI and SQL to create rich datasets and intuitive reports.In my role, I collaborate with diverse stakeholders across the organization, from platform and delivery teams to sales and marketing, to understand their needs and translate them into actionable insights. I also lead and mentor multidisciplinary teams of technical experts, ensuring seamless coordination and high-quality delivery. I am passionate about fostering data-centric growth and innovation within the aviation industry.
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Data Analytics ManagerUnited AirlinesChicago, Il, Us
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Principal - Sales StrategyUnited Airlines Oct 2020 - PresentChicago, Il, Us• Led end-to-end business intelligence solution delivery for US business functions, partnering with platform and delivery teams.• Developed and maintained comprehensive product roadmap, aligning backlog with strategic goals and priorities.• Crafted and presented business cases, defining clear business value and OKR's for solutions in production.• Orchestrated user acceptance testing (UAT) sessions, ensuring seamless coordination with business stakeholders.• Collaborated with Scrum Master and technology teams to lead sprint and release planning.• Supervised multidisciplinary teams of Tech Leads, Data Analysts, BI Developers, and Data Engineers, providing technical leadership and coaching.
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Principal - Sales DashboardUnited Airlines Feb 2019 - Oct 2020Chicago, Il, Us• Key member on a cross-organization team for on-boarding highly sought after new internal products• Developed and optimized new and existing customer facing dashboards to create a more user friendly experience • Led training for business intelligence tools and held presentations for the sales organization• Used PowerBI and other business intelligence tools to increase efficiencies while providing dynamic user friendly outputs to improve the reporting process• Worked on various ad-hoc projects across the division and within different departments• Created advanced SQL queries to automate QBR creation reducing work time to minutes
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Senior Business AnalystUnited Airlines Mar 2017 - Feb 2019Chicago, Il, Us• Piloted the initial design and production of automated reports for Latin America to increase efficiency, using key metrics unique to aviation and developed new key metrics for unique cases • Used PowerBI and other business intelligence tools to increase efficiencies while providing dynamic user friendly outputs to improve the reporting process• Worked on various ad-hoc projects across the division and within different departments• Subject matter expert for business intelligence tools with in United• Worked on various ad-hoc projects across the division and within different departments
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Budget AnalystU.S. Department Of Veterans Affairs Nov 2014 - Nov 2016Washington, Dc, Us• Monitored spending activity against budget, identified and corrected $1.2M in invoice discrepancies leading to 2.5% increase in budget efficiencies.• Responsible for monitoring and allocating a VA hospitals $380 million dollar budget.• Developed daily, month-end, quarterly, annual, and ad hoc reports to action variances and discrepancies in spending levels.• Demonstrated strong analytical abilities by building and maintaining Key Performance Indicators (KPIs) and reports and establishing new metrics to monitor assets.• Focused on automating existing reports to streamline report production. -
Personal Security Specialist/Shift LeaderTriple Canopy Jul 2009 - Oct 2014Herndon, Virginia, Us• Led a team of 12 security personal in day to day protective security operations.• Ensured all reports were prepared and submitted in a timely manner to the management team.• Provided Communication between clientele and various Iraqi government officials and other government entities.• Coordinated cross-functional events with several high-level dignitaries and their security teams.• Developed training programs to ensure junior level employees had opportunities to grow. -
Sergeant | Team LeaderUs Army Mar 2004 - Feb 2009Arlington, Virginia, Us• Led a team of 5 personnel in a highly stressful environment. With a successful record of accomplishment.• Created in-depth training materials with PowerPoint presentations to train other members joining the team.• Conducted team building exercises to increase teamwork and unit cohesion
Michael Totten Skills
Michael Totten Education Details
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Northeastern Illinois UniversityGeneral -
American Military UniversityBusiness Administration
Frequently Asked Questions about Michael Totten
What company does Michael Totten work for?
Michael Totten works for United Airlines
What is Michael Totten's role at the current company?
Michael Totten's current role is Data Analytics Manager.
What is Michael Totten's email address?
Michael Totten's email address is le****@****ast.net
What is Michael Totten's direct phone number?
Michael Totten's direct phone number is +184784*****
What schools did Michael Totten attend?
Michael Totten attended Northeastern Illinois University, American Military University.
What are some of Michael Totten's interests?
Michael Totten has interest in Human Rights, Animal Welfare, Civil Rights And Social Action, Economic Empowerment.
What skills is Michael Totten known for?
Michael Totten has skills like Training, Leadership, Microsoft Office, Powerpoint, Power Bi, Analysis, Data Analysis, Management, Team Leadership, Security Management, Customer Service, Team Building.
Who are Michael Totten's colleagues?
Michael Totten's colleagues are Eduardo Manzanares, Angel Mendez, Mike Russo, Sai Ganesh Reddy Bojja, Michael Tirone, Damon Boehmer, Joseph Wolin.
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