Tabitha Ottiwell, Msc Email & Phone Number

Set up and manage oversight of server divisional in-boxes in the National Dental Lab facility for the Digital Design Studio.Manage upgrades to software on network scanners and 3D CBCT devices.Coordinate between ClearChoice centers, corporate IT and contract technical support companies to resolve issues with the digital workflow.Assist in the development, implementation, and deployment of standard operating procedures and training aides or guides in all phases of digital workflow including Planmeca/Romexis, interim box, iOS, and copy mill scanning.Participate in the development of 3D printing processes in the dental environment. Develop and maintain metrics to report digital efficiencies, network utilization, and other statistics as directed, and assist with monthly reporting to corporate leadership. Work with leadership in the National Dental Lab, Clinical Affairs and Operations Departments in the proof-of-concept testing and rollout of new technologies including iOS (inter-oral scanner), 3D printing, CBCT, and future dental technologies.Work with the Digital Design Manager to develop best practices for the design team and monitor effectiveness upon implementation. Assist with the design and implementation of the National Dental Lab’s Quality System.

Romexis 6.4.6 Server/workstations and lower versions installation, administration & troubleshootingPlanmeca VISO G7 converting DCM and Dexis data for all iCat centers to new VISO G7Completed all Clear Choice centers from iCat to VISO conversion projectTRIOS 3, 4, 5 wireless and wiredUNITETRIOS server installation, administration & troubleshootingExtensive vendor relations (Planmeca and 3Shape)

College Of Dental Medicine

I work directly with the following vendors and their dental CAD/CAM equipment:3Shape /Trios 3 and Trios 4 / 3 Shape Dental DesktopPlanmeca /e4D / Romexis /Emerald Align Technologies / iTero Element 1, 2, & 5 /Invisalign / Cadent Simplant X-GuideCerec/PrimeScanI handle installation, maintenance, and any upgrades on the above listed.I manage the Windows 2012 Romexis server (Romexis 6.2) for the 2 Planmeca CBCTs in our dental clinics building. I also maintain the DICOM file storage and the Windows 2012 Simplant server.

Charleston, South Carolina Area

Administrator for Exchange 2010 / Exchange Online Currently working on getting all on-prem accounts into the cloudConfigure and Manage 250 Windows 2008, 2008R2, 2012 servers. 95% of servers are virtual in the v-sphere 6.5 environmentServe as the backup team member for SQL 2008, 2012, 201424x7 backup for ALL Windows servers once every 9 weeks

The administrator of Rightfax & Formfast servers. Worked on the HAS-DM team working with all document management systems at the hospital.

Manage help desk with 4 employees supporting 1000+ usersOrder all IT equipment (Workstations, laptops, printers, etc)Order and Install all TREO/Blackberry/Data Handheld devicesSetup Proprietary E-mail to all data handheld devicesManage Lease relationships for all IT equipment Extensive travel to satellite offices to train end usersTravel to all off site conferences to provide IT supportUpdate SQL tables with market data for internal applicationsTrain management on ZANTAZ email audit system1 year of CSR Portfolio Bond Accounting responsibilities:Manage 155 bond accounting customersWork with each client to set up reports to correctly mirror their current GL and work monthly to make sure balancing occursUpdate SQL tables with market data for internal applicationsTrain management on ZANTAZ email audit systemTrain external clients with monthly report set to balance GL toAny special monthly client requests for analytics on portfolio

Branch Service Administrator – Computer Equipment ordering and relocation. Troubleshoot all problems, monitor and verify budget for computer expenses for complex of 100+ workstations. Maintain all NT ID passwords and permissions.Application Trainer – Prepare and lead training presentations on advanced use of all Microsoft Apps Train all employees on worldwide mainframe system.Application Developer - Customize software databases for high producers in complex. Creating views and reports based on their needs.Client Associate, Merrill Lynch, Memphis, TN Process all New Account opening paperwork for accts Detailed knowledge of the markets (stock)Work with 3-5 Financial Consultants helping their business expandFulfill the needs of high net worth clients

Corporate Project Analyst, Alpha One, Memphis, TN November 97 – June 98Analyze data from projects completed to report to AlphaOne’s top two clients, Bayer Consumer Care and ScheringPloughCreate strategies to target any problem areas and suggestionsto correctCoordinate all internal projects to complete objectivesset forth by Bayer and Schering Plough Information Specialist, Alpha One, Memphis, TN June 96 – November 97Customize and maintain large databasesCreating and running all reports for Acct ExecutivesMaintain IVR and pull data received off IVR system

Master Of Science (M.S.), Health Informatics

Finished Masters in Health Informatics December 2016

Bachelors, Business Administration