Tou Lee Email and Phone Number

·Collaborated with the development team to craft, refine, and sustain high-performance software components leveraging C#, PostgreSQL, and .NET Core technologies.·Engaged with cross-functional product teams (Quality Assurance, Engineering, Customer Support, etc.) for product development efforts.·Contributed to development by actively writing code, conducting unit testing, and performing code reviews.·Demonstrated analytical thinking and diagnostic skills capable of understanding and solving complex problems.·Engineered PowerShell scripts that used API endpoints to interact with JSON objects and XML templates for data manipulation, and importation processes.·Designed and implemented PowerShell scripts tailored for the management and automation of Active Directory workflows, administrative operations, and enhancing system agility.

·Collaborated with the development team to craft, refine, and sustain high-performance software components leveraging C#, PostgreSQL, and .NET Core technologies.·Engaged with cross-functional product teams (Quality Assurance, Engineering, Customer Support, etc.) for product development efforts.·Contributed to development by actively writing code, conducting unit testing, and performing code reviews.·Demonstrated analytical thinking and diagnostic skills capable of understanding and solving complex problems.

·Enhanced and curated website content to align with client objectives, ensuring an engaging and compelling online presence that resonates with target audiences.·Designed and implemented customized web pages and dynamic functionalities tailored to client specifications, enhancing user experience, and driving online engagement.·Pioneered the research and development of an Amazon Alexa Voice Application with Amazon Web Services, to showcase innovation and technical prowess in harnessing emerging technologies to meet client needs effectively.

·Delivered excellent customer service and support, handling transactions and assisting with inventory.·Supported the team with custodial duties, customer service, and inventory tasks.

·Delivered exceptional customer service, significantly reducing complaints.·Liaised with multiple departments to ensure exceptional guest experiences.·Trained team members on protocols and internal customer service software.·Oversaw late-night services and handled guest requests.