Toua Yang Email and Phone Number

· Provide physical and virtual on call support for individuals across all of Allina hospitals for desktop computer operating systems, Microsoft Apps, and hardware/peripherals, network-related issues.· Automated data backup processes, create, and modify user accounts in Active Directory· Responded to inquiries in-person or via email, chat or telephone· Imprivata Tap-n-Go Projecto Troubleshoot/resolve issues, assist with software go-lives at Allina various hospitals in MN

· Designed content VR educational labs for Konnect VR educational platform with Unity and C#o Developing AR/VR Lab Builder (Quiz Screen UI) visualization application· Analyzed Lab module requirements and modified Tissue/Bone-structure Lab modules · Had meeting with stakeholders weekly to achieve goals

· Lead the combination of back-end and front-end development Tickets System in C#, .Net Core and React JS for the QC Incident Management Administration feature· Ensured application was secured with appropriate embedded role-based access controls· Managed merge and build of the overall solution across a team of 7 developers· Worked closely with product owner and business analysts to ensure delivered solutions are met