Tobias Touborg Email & Phone Number

Hørsholm, Dk

Copenhagen Central Domicile

Developing and implementing the Workplace Experience Concept at the new domicile for Danske Bank hosting almost 6.500 employees in central Copenhagen.

Danmark

Shop steward (tillidsrepræsentant) for approx 100 employees at “Procurement & Premises” at Danske Bank.

Danmark

Maintaining and developing the services of 11.000 employees at Danske Bank in Denmark in terms of making the workplaces a better and safer place to be includingReceptionist services improved, healthier food with less waste at the canteens, sustainable focus in all actions, and increased initiatives in workplace experience.

Søborg

My main purpose in the role is to improve knowledge sharing and unify the level of service among the 650 ISS employees in 8 countries on ISS 'contract with Danske Bank. In addition, to improve communication to ISS 'stakeholders at Danske Bank and unify all information / signage in Danske Bank's 450 headquarters and branches.Primary responsibilities:In close collaboration with my counterpart at Danske Bank, I had to:- Ensure that ISS - at Danske Bank - streamlines all… Show more My main purpose in the role is to improve knowledge sharing and unify the level of service among the 650 ISS employees in 8 countries on ISS 'contract with Danske Bank. In addition, to improve communication to ISS 'stakeholders at Danske Bank and unify all information / signage in Danske Bank's 450 headquarters and branches.Primary responsibilities:In close collaboration with my counterpart at Danske Bank, I had to:- Ensure that ISS - at Danske Bank - streamlines all communication channels: Info screens, Intranet, signs, posters, etc., so that each of the 450 Danske Bank locations had uniform, clear signage in all areas- Develop the communication channels, simplify workflows and centralize responsibility with great success.- Knowledge sharing was developed in the form of electronic newsletters, information videos and building an intranet, which I spearheaded.- Ensure an evenly high level of service in all countries, which required all completed service courses with ongoing follow-up.- Responsible for setting up and conducting the semi-annual User Experience Surveys, where up to 21,000 of Danske Bank's employees were sent 42 questions to assess ISS 'services: preparation of questions, processing of data and subsequent actions.In addition, I solved many ad hoc project tasks, where I was a significant part of the project group - the projects all represent a double-digit million amount with great complexity and many stakeholders to navigate around:Examples of projects: New coffee machines, implementation of global solution for waste sorting according to new rules in the area, new canteen solution as a replacement for the classic buffet, etc. Show less

Søborg

My overall area of ​​responsibility was global project management and optimization of processes on ISS 'contract with Danske Bank. In addition, support from ISS 'management team on the contract with Danske Bank:- Ad hoc project management of smaller local projects at Danske Bank as well as larger global projects with a very wide range of stakeholders and different corporate culture in the countries involved.- An important part of the job was the good network for both ISS 'employees… Show more My overall area of ​​responsibility was global project management and optimization of processes on ISS 'contract with Danske Bank. In addition, support from ISS 'management team on the contract with Danske Bank:- Ad hoc project management of smaller local projects at Danske Bank as well as larger global projects with a very wide range of stakeholders and different corporate culture in the countries involved.- An important part of the job was the good network for both ISS 'employees and Danske Bank's employees to get the projects carried out in the best possible way. This was done by arranging meetings, events and the like to get people to meet.- Responsible for the development and implementation of an APP so that ISS 'employees could effectively report errors and omissions via the mobile phone. More than 8,000 errors and deficiencies were reported via this APP, so that Danske Bank's employees do not have to worry about this.- ISS 'head of the contract with Danske Bank was my immediate boss, so I supported him with reporting to ISS' and Danske Bank's top management and acted as a sparring partner in everyday life and a link in the daily contact between ISS and Danske Bank. Show less

Copenhagen Area, Denmark

Building and managing a functional organization that operates across national borders with the economic, legal, practical and cultural challenges this entails:- Restructuring of workflows and processes- HR focus with definition and rethinking of corporate culture- Focus areas within new industries- Building up a board of directors for the start-up of A/S.

Hamburg Area, Germany

Building and managing a functional organization that operates across national borders with the economic, legal, practical and cultural challenges this entails:- Restructuring of workflows and processes- HR focus with definition and rethinking of corporate culture- Focus areas within new industries- Building up a board of directors for the start-up of A / S.Result:The company restructured organizationally and strategically as well as internal workflows… Show more Building and managing a functional organization that operates across national borders with the economic, legal, practical and cultural challenges this entails:- Restructuring of workflows and processes- HR focus with definition and rethinking of corporate culture- Focus areas within new industries- Building up a board of directors for the start-up of A / S.Result:The company restructured organizationally and strategically as well as internal workflows optimized.My task was both project management and development of the technological platform for ordering flexible pay packages and responsibility for the order portal. Preparation of presentation material and customer contact with both the users of the portal and decision-makers at the customers ("One point of contact-responsible"):- Preparation of sales material for our customers (B2B)- Development / maintenance of our order portal (b2c)- Handling of customer inquiries- Continuous updating of the product portfolio within flexible salary packages. Show less

My task was both project management and development of the technological platform for ordering flexible pay packages and responsibility for the order portal. Preparation of presentation material and customer contact with both the users of the portal and decision-makers at the customers ("One point of contact-responsible"):- Preparation of sales material for our customers (B2B)- Development / maintenance of our order portal (b2c)- Handling of customer inquiries- Continuous… Show more My task was both project management and development of the technological platform for ordering flexible pay packages and responsibility for the order portal. Preparation of presentation material and customer contact with both the users of the portal and decision-makers at the customers ("One point of contact-responsible"):- Preparation of sales material for our customers (B2B)- Development / maintenance of our order portal (b2c)- Handling of customer inquiries- Continuous updating of the product portfolio within flexible salary packages. Show less

Copenhagen Area, Denmark

Starting a new business as the owner's right hand. Concept development with a view to establishing a limited company within flexible salary packages. We started 2 people and then had to build it up with a sustainable concept, a sales department, an experienced board and a committed staff:- Executive staff and HR manager with organizational responsibility in relation to concept development, building corporate culture, new hires and establishing a sales department.- Strategic planning… Show more Starting a new business as the owner's right hand. Concept development with a view to establishing a limited company within flexible salary packages. We started 2 people and then had to build it up with a sustainable concept, a sales department, an experienced board and a committed staff:- Executive staff and HR manager with organizational responsibility in relation to concept development, building corporate culture, new hires and establishing a sales department.- Strategic planning, market research, competitor analysis, conversations with potential suppliers, partners and direct sparring partner for the Executive Board and the Board of DirectorsResult:The concept completed and implemented. The company grew from 2 to 16 employees. Resale to Willis I/S. Show less

Copenhagen Area, Denmark

Responsibility for designing and concluding contracts for leasing cars for primarily business, but also private individuals. In addition, focus on concept development, marketing and customer retention.

Bornholm, Denmark

Conscript Private in Light Tank Squadron at Bornholms Værn.In addition, national spokesman for the approximately 450 conscripts at Bornholms Værn.

Marketing Economist, Innovation & Entrepreneurship

Activities and Societies: 2000-2002: Chairman of the Student Council at Niels Brock Business College (Marketing Economist) with approx..

Philosofy

1-Årig Hh, Matematik, A-Niveau

Activities and Societies: 1999-2000: Chairman of the Student Council at Niels Brock Business College (1-year HH with approx. 400 students).

High School Diploma, Linguistic Student

Primary School

Børnehaveklasse til 9. klasse.