o Design Duties and Responsibilities Planning and Governanceo Establish and develop appropriate policies, procedures and practices in relations to governance and planning functionso Ensure and monitor effective implementations of the policies and procedureso Ensure necessary awareness for the IT policies and procedureo Provide expert Advice and Support the IT Management to deliver services as required ad manage the overall IT Plans and budget from planning and governance point of view.o Coordinate/Work effectively in the Internal Audit program with the Auditors. o Ensure best practice risk mitigation and assessment functions are maintained to comply with companies’ strategy.o Communicate the governance activities, policies and decisions with the IT Management and Business Leadership and keep them informed of IT governance decisions that will affect IT services and projects.o Inform and align decision making for information technology planning, policy and operations in order to meet business objectives.o Act as a liaison between IT department and the national /international organizations/entities.o Duties and Responsibilities Change & Release Management.o Specifically: +Release Management: In conjunction with application and infrastructure teams, track configuration items and maintain technical documentation control. +Change Requests: Ensuring that change requests are correctly administered, documented, maintained and coordinated in a timely fashion. +Change Management calendar: Establish and maintain a Change calendar, keeping Production informed of the forward schedule of work and managing the release of changes to the Production environment. +CAB: Help establish a Change Advisory Board and chair and present changes to the CAB. +SLAs: Help define and maintain SLAs. Provide key metrics on SLA adherence across IT

o Design Duties and Responsibilities Planning and Governanceo Establish and develop appropriate policies, procedures and practices in relations to governance and planning functionso Ensure and monitor effective implementations of the policies and procedureso Ensure necessary awareness for the IT policies and procedureo Provide expert Advice and Support the IT Management to deliver services as required ad manage the overall IT Plans and budget from planning and governance point of view.o Coordinate/Work effectively in the Internal Audit program with the Auditors. o Ensure best practice risk mitigation and assessment functions are maintained to comply with companies’ strategy.o Communicate the governance activities, policies and decisions with the IT Management and Business Leadership and keep them informed of IT governance decisions that will affect IT services and projects.o Inform and align decision making for information technology planning, policy and operations in order to meet business objectives.o Act as a liaison between IT department and the national /international organizations/entities.o Duties and Responsibilities Change & Release Management.o Specifically: +Release Management: In conjunction with application and infrastructure teams, track configuration items and maintain technical documentation control. +Change Requests: Ensuring that change requests are correctly administered, documented, maintained and coordinated in a timely fashion. +Change Management calendar: Establish and maintain a Change calendar, keeping Production informed of the forward schedule of work and managing the release of changes to the Production environment. +CAB: Help establish a Change Advisory Board and chair and present changes to the CAB. +SLAs: Help define and maintain SLAs. Provide key metrics on SLA adherence across IT