● Coordinate complex, senior-level internal/external meetings and conference calls● Maintain briefing materials and talking points for meetings and speaking opportunities. Liaise withother divisions to coordinate materials as needed● Track requests needed from internal stakeholders and work with senior executive to ensure thatresponses are provided in a timely manner● Maintain an extremely detailed calendar and related logistics for 2 Managing Directors, 8 VicePresidents, 6 Associates, 6 Analysts.● Handle a high volume of phone calls and interact with senior level business leaders in aprofessional and effective manner● Respond and follow up on client requests● Coordinate a high volume of domestic and international travel and expense reports● Perform other tasks, including but not limited to, preparing correspondence and othercommunications, file organization, research, archiving● Maintain understanding of firm policiesSul Lee Law Firm / Dallas / Office Manager / Jan

● Supervision of non-attorney personnel. Hiring, employee relations, termination, orientation, training, personal and employee development.● Maintained firm standards and practices related to office space, delivery of office services, levels of supplies, all office equipment, vendor agreements,● Manage day by day operations and oversee of operational purchasing and office budget.● Responsible for administration of client escrow accounts when applicable, general bookkeeping, deposits, disbursements, billing invoices, office invoices from vendors, payroll, expenses, accountsreceivables, assist with AR collections, and all other transactions● Having a working knowledge of risk management to monitor compliances with firm riskmanagement practices, including intake, lateral partner integration and records managementprocesses and systems ● HR matters for the employees, including insurance inquiries, benefits explanations, approving PTO, evaluations, new employees on boarding and training, created and organized procedures and policies.

Assisted Managing Attorney and the rest of the Executive team with personal/professional duties. Keeping up with the calendar, screening calls, personal mail and emails, managing schedules, taking notes from meetings, legal translations, implementations of new policies and procedures, orientation and training of non-attorney personnel, maintaining the database of the company up to date.● Set up and manage litigation case referral program with outside litigation attorneys. Followed up on the process, case filling, court dates, client communication, resolution, fees, and settlements.● Served as point of contact for all office translations from English to Spanish: legal letters, contracts, social media posts, radio commercials, TV commercials, in office translations, outside meetings with clients.● Responsible for all Marketing initiatives including: serving as local person regarding marketing material, marketing events, consulting with Managing Partner, understanding what business projects were coming up for proper planning; serving as marketing resource for larger projects such as TV Commercials, Radio Personalities, and, awareness of potential publicity development.● Managed social media content for multiple social media platforms including creative directing and executing videos for posts and in house commercials.● Planned and executed Reviews Program on google and other review platforms such as Yelp, Glassdoor, Find a lawyer..● Daily office administrative duties: complaints, meeting with clients, legal paralegal work, referrals for medical providers and attorney referrals, outside litigation attorneys, and covering for multiple positions (medical records, reception, intake, paralegal, pre-litigation and litigation) when personnel was short.● Planned and executed pandemic plan in 2020 to ensure there were no lay-offs including: implementing working from home plan for all staff, serving as point of contact in the office for all departments on all matters.

● Overlooked operations for 50+ people. Approved payroll and PTO. Assisted with scheduling of new patients and medical records requests. Scheduled surgeries as needed with an outside hospital. Followed up post surgery with the doctors.● Assisted with medical translations when needed. Translated medical reports and/or live translations with the doctor in office.● Day to day duties included prepping the office for catering from outside providers, covering for staff running late or out on PTO, and meeting with sales pitchers on new medications for the office.● Move the entire medical records department from traditional filing to paperless within 10 months. Original plan was for two years.● Personal assistant to the Managing Doctor and handle all his legal filing including: affidavits, medical licenses, demands, referrals, new business acquisitions.