Tove Bäckström Email & Phone Number

Lund, Skåne, Sverige

• Head of Salesforce for the entire organization • Part of Voyado's Business Operations & Strategy team reporting to CFO• Project Leader of Salesforce CRM implementation / merge between Apptus Salesforce instance and Voyado's current CRM solutions• Responsible for systems related to Voyado’s commercial operations, main focus on Salesforce and integrations to Salesforce• Process Development for all teams using Salesforce• Salesforce System Administrator - configuration and… Show more • Head of Salesforce for the entire organization • Part of Voyado's Business Operations & Strategy team reporting to CFO• Project Leader of Salesforce CRM implementation / merge between Apptus Salesforce instance and Voyado's current CRM solutions• Responsible for systems related to Voyado’s commercial operations, main focus on Salesforce and integrations to Salesforce• Process Development for all teams using Salesforce• Salesforce System Administrator - configuration and development Show less

Lund, Skane County, Sweden

• Employed by Apptus Technologies AB that was acquired by Voyado in December 2021

Vellinge, Skane County, Sweden

• English teacher in grade 5 and 7

Malmo, Sweden

Malmo, Sweden

• Leader of inRiver’s global Sales Operations team• Project Leader of Salesforce CRM implementation• Head of Salesforce for the entire organization • Responsible for systems related to inRiver’s commercial operations, main focus on Salesforce and integrations to Salesforce• Process Development• Project member of GDPR implementation in EMEA• Responsible for sales reporting, supporting sales forecasting and predictive modelling• Sales Coordination and Administration

Chicago, Usa

• Fully responsible for establishing the U.S. SDR team (hiring, onboarding, developing).• 16 direct reports located in Chicago, Amsterdam, London and Malmö.• Hiring manager for the global SDR team (ad creation, screening, interviewing, agreement discussions, onboarding, maintaining).• Full budget and reporting responsibility.• Development of a successful lead gen process.• Grew the outbound lead flow with 100% YoY.• Administrator in Zoho CRM

Malmo, Sweden

• Part of establishment of inRiver’s Sales Development team.• Team lead of daily operations.• Development and evaluation of new processes.• A/B testing.• Content creation for sales and marketing automation campaigns.• Grew the outbound lead flow with 100% year to year.• Grew the team from 2 to 6 direct reports.• Administrator in Zoho CRM

Malmö

• General business administration, accounting, budget and forecasting, analytics and reporting. • Managed reporting of large construction projects.• Managed profitability in projects.

Malmo, Sweden

• Part time job during my studies at Lund University with various consultant assignments:- Communicator, Fackförbundet Unionen.- Order processor, Gleerups Bokförlag.- Event Coordinator, Veckans Affärer.

Copenhagen Area, Denmark

• Managed my own portfolio of customers and resellers in Scandinavia.• Advised customers on all IT hardware such as computers, server solutions and peripherals.• Generated marketing activities and other initiatives to my portfolio to reach my target. • Constantly reached and over performed my target and won several internal sales competitions.• Completed internal courses within customer service, call management, sales and advanced IT technology.

Copenhagen Area, Denmark

• B2B sales to companies in Sweden, Norway and Denmark.• Worked inbound sales calls and my own portfolio.• Advised customers on all IT hardware such as computers, server solutions and peripherals.

Copenhagen Area, Denmark

• B2C sales to consumers in Sweden, Norway and Denmark.• Advised consumers on all IT hardware such as computers and peripherals.• Top performer from month 1 and moved to B2B SME sales quickly.

Copenhagen Area, Denmark

• Call routing to all departments.• Completed several customer service and calls trainings.

Bachelor Of Business And Economics (B.B.A.), Marketing/Marketing Management, General

Social Science Programme, Business Administration