Telephoning past-due customers.Working with past-due customers to arrange payments.Make outside visits to reestablish contact with customers.Understanding our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.Establishment and building customer relationships through delivering exceptional service.Transport money and deposits to and from bank.Complete training program within the time required by the Branch Manager.Complete weekly progress report.Maintain daily tabulation of delinquency report.Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.Answer telephone promptly and courteously.Accept and post counter payments.Open and post mail payments.Sign checks for loans, branch expenses and money remittances. Calculate cash to customers.Close loans as directed by the Manager.Assist in mailing collection material to past-due customers.

Record and process payments for bills, fines, fees, and other transactions.Extract envelope payments, separating and sorting checks and invoices.Prepare deposits in accordance with client specifications.Accurately input payment amounts read from the legal line of checks into the software application.Collect and prepare check copies for re-association if necessary.

Accounts payable / receivables.Reviewed and prepared all invoices, credit memos, purchase orders and receipts.Reviewed vendor statements, ensured all invoices were entered and accounted.Compared the vendor's ending balance to the company's open balance.Filed invoices into proper file folders for future research and review.Reconciled hourly and salaried employee vacation, time off, and personal days into payroll management system.